Inchcape Land Rover Preston

I had contacted Inchcape Land Rover requesting a test drive of a Range Rover Evoque. On arrival at the dealership, Remy Walker met me and looked after me and my mother (who was also interest in a Jaguar E-Pace). Remy was extremely helpful, polite and nothing was too much trouble. After successfully testing driving both cars of interest, Remy quickly was able to offer us deals on both cars that we accepted. The ease at which we purchased both vehicles was incredible. In the next days, Remy continued to arrange the vehicles for collection for the following Friday, Remy went the extra mile to ensure the vehicles were ready for collection a week later, including transferring of private registration plates, guard x, privacy windows etc. We collected the vehicles on Friday 5th August where Remy had arranged for my mother and me to unveil the cars in the private room. This just topped the whole experience, it made mine and my mother’s Day. It was such a wow moment and special experience, one that I will always remember. The whole experience from the first contact with Inchcape Preston and dealing with Remy was fantastic, 10 out of 10. I am extremely happy with the car I purchased and the service provided, including all the after service. I would highly recommend Inchcape Preston to anyone who is looking to buying a car. Thank you to Remy again for all his help. I have no doubt already I will be back to purchase my next vehicle in 4 years time!

Sophie Valentine provided excellent customer service and went out of her way to help us with a SIM card issue contacting another JLR dealership who subsequently provided the SIM card we needed. The service was completed within the timeframe suggested and we were kept up to date at all stages. Thanks Sophie

Friendly and professional service. Good communication too. Thank you.

Great people to deal with

Very helpful regarding the repair of the fault, even though the car had to go into LR prior to this visit for a diagnostics check, (I supplied a video which identified the problem directly, and would have saved a lot of time and effort). However, LR carried out repairs to a good standard as expected. Liason ith Penny was excellent who was professional and very helpful on the matter. Vehicle pick up and delivery were efficient and on time. Valeting on th first visit was extremly poor (with the instrument cluster being marked - managed to polish out marks myself - already reported to LR) and apparently interior surfaces wiped down with what appeared to be a sticky and gritty rag.

went to get my car MOT'd; great friendly staff. Had the car ready for agreed time; and a full valet taboot!!! what more can you ask??

Not even a customer for jaguar land rover Preston but got a flat tire on the way to Blackpool and pulled over at the location and the help that we got was unbelievable and they said they would get someone to look at it for us so they said we could wait in the show room one of the men that worked there even took my 3 boys around looking in different cars to keep them busy, before we knew it our tire was fixed and was able to celebrate my little boys birthday Thank you very much definitely buying my next car from them.

Fabulous customer service for my Car Service throughout booking and today, well informed every step of the way, dealt with Steve and the gentleman who collected my car and returned it back to me was very careful and polite. I have had my previous Range Rover in the Liverpool site in the past and had horrendous experiences so dealing with Inchcape Preston was a breeze, thank you!

Callum in the parts department went above and beyond to help. Excellent customer service and very professional - would definitely recommend.

Visited to pick up my new car, everyone was friendly helpful and accommodating.