Complimentary 24/7 service available for all customers
Unfortunately, accidents can happen. If you are involved in an accident, you have the legal right to choose who repairs your vehicle. As a valued customer of Inchcape, you automatically benefit from our complimentary Inchcape Accident Aftercare service.Our Accident Aftercare service guarantees:
- Vehicle will be returned to the pre accident condition
- Vehicle will be repaired according to your manufacturer standards
- Always use Genuine Manufacturer Parts and paints
- Only entrust manufacturer approved technicians to carry out the work
- The vehicles Euro NCAP safety ratings will be restored
If you're not at fault for the accident, we may be able to provide additional benefits:
- A comparable replacement vehicle while your vehicle is being repaired
- Recovery of your vehicle if it is legally un-drivable following an accident
- Management of your repair and dealing with the various parties in your claim
- Assisting you with recovery of “uninsured” losses and any personal injury claim
- Regular updates on your claim through our online claims portal
What to do in the unfortunate event of an accident
- Stop the car - turn off the engine and switch the hazard lights on
- Check for injuries - if anyone is hurt call 999. If there are NO INJURIES to yourself or other persons, make a note of it
- Exchange details - make, model, colour and number plate of the vehicles involved or take pictures of them. The driver's name, address, phone number & insurance details
- Record further details - time & date of crash. The driving conditions, including the weather, lighting and road quality. Where possible take pictures of the scene, positions of the cars involved and damage to the cars
- Ask for witness details - if necessary obtain the name, address and telephone number of any witnesses on the scene
The numbers you need in case of emergency |
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 Audi 03332 228 935 |
 BMW 03332 228 936 |
MINI 03332 228 937 |
Jaguar 03332 228 939 |
Land Rover 03332 228 939 |
Mercedes-Benz 03332 228 910 |
Lexus 03308 387 468 |
Toyota 03332 228 941 |
Volkswagen 03334 149 816 |
Volkswagen Commercials 03332 228 940 |
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Inchcape Bodyshop Repair Centres
At Inchcape, our Bodyshops located aross the UK are here to make any bodywork repairs stress-free as well as affordable.
We offer the following, plus much more:
- Price match guarantee
- Manufacturer approved paint and genuine parts
- Full cost estimate upfront
- 13 Bodyshop repairs centres nationwide
- Courtesy Car