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Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience.
Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings (click 'Accept' to opt in or 'Reject' to opt out). However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.
You can read more on the cookies we use on our website.

Strictly Necessary Cookies


Necessary cookies are absolutely essential for our website to function properly. These cookies ensure basic functionalities and security features of our website, anonymously.

The site needs these cookies

Analytical/Performance Cookies

Analytical cookies help us to understand how visitors interact with the website. These cookies help us to provide information on metrics the number of visitors, bounce rate, traffic source, etc.

Performance cookies are used to understand and analyze the key performance indexes of the website which helps us to deliver a better browsing and user experience for the visitors.


Advertisement cookies help us decide which products, services and offers may be relevant for you. We use this data to customise the marketing content you see on websites, apps and social media. They also help us understand the performance of our marketing activities. These cookies are set by us or our carefully-selected third parties.

Terms and Conditions

The content on this site is provided by Inchcape for your personal information only. The content is not intended for trading purposes and is not appropriate for the purposes of making a decision to carry out a transaction or trade. Nor does it provide any form of advice (investment, tax, legal) amounting to investment advice, or make any recommendations regarding particular financial instruments, investments or products. Inchcape shall not be liable for any errors, inaccuracies or delays in content, or for any actions taken in reliance thereon. This site may point to other Internet sites that may be of interest to you. Inchcape is not responsible for the content on such other sites.


  1. Inchcape Terms and Conditions – Sale and Purchase of a new or used vehicle 
  2. Inchcape Terms and Conditions – Sale and Purchase of a new or used vehicle / Cancellation Form
  3. Customer Checklist
  4. Inchcape Terms and Conditions – Parts and Services
  5. Inchcape Terms and Conditions – Parts and Services / Cancellation Form
  6. Customer Care – Resolving Your Concerns
  7. Inchcape Purchase Order Terms and Conditions
  8. Inchcape Car Valuation Terms and Conditions
  9. Gardx Lifetime Guarantee Terms and Conditions
  10. Inchcape Extended Warranty Terms and Conditions
  11. Club SmartGuard Membership Terms and Conditions
  12. Toyota ProTect 5-Year Guarantee Terms and Conditions
  13. Toyota ProTect Customer Information Guide
  14. Lexus ProTect 5-Year Guarantee Terms and Conditions
  15. Lexus ProTect Customer Information Guide
  16. Formula 2 Warranty Product Document for Inchcape VW cars aged 8 years & over Terms and Conditions
We may record calls to help us improve our service for you. Users may download and print extracts of content from this website for their own personal and non-commercial use only. Unauthorised republication or redistribution of content, including by framing or similar means, is expressly prohibited.

Inchcape plc and the Inchcape logo are registered trademarks or trademarks of the Inchcape group of companies around the world.