For our Bank Holiday Opening Hours please click here

Read our reviews

Google
5.0/5
9 Apr 2024
Google Inchcape Norwich BMW
I had an excellent experience purchasing my car from Inchcape Norwich BMW, with Max Turner providing exceptional customer service. As I am London based, Max provided a detailed personal video of the car so that I could view the cosmetics in closer detail. Having noticed one or two very minor imperfections, Max ensured that these were corrected before releasing the car. I received regular communication to update me on the progress of the transaction. The car was then personally delivered to my home by their very pleasant driver Phil. I also received follow up communication to ensure that I was happy with my new purchase. The car is in lovely condition and appears almost new despite being a few years old. I could not ask for a better experience or more professional service. Thank you very much!
Google
5.0/5
9 Apr 2024
Google Inchcape Norwich BMW
Amazing service from Max. Honestly from start to finish he has been extremely helpful with buying my new BMW and very professional . Thank you very much to you and all the team.
Google
5.0/5
6 Apr 2024
Google Inchcape Norwich BMW
Fantastic customer service from Kyle, Giles, Jo and the Inchcape team, as always. Highly recommend.
Google
5.0/5
3 Apr 2024
Google Inchcape Norwich BMW
Update: The real test of any dealership is how issues are dealt with and I can confrim that once again Inchcape BMW Norwich stepped up to the mark and exceeded expectations. In particular I'd like to thank Mark Ames (Head of Business) who took it upon himself to understand the issue and find a solution that worked perfectly for myself. I am an extremely happy customer! I picked up my new car a week ago and have to say that the service I received form the moment I walked into the showroom was second to none. Max Turner looked after me throughout the process and I have to say that his assistance was absolutely invaluable and it was a pleasure to buy a car in a no pressure environment. I would have absolutely no hesitation in recommending Inchcape Norwich to both family and friends and am extremely happy with my car!
Google
5.0/5
2 Apr 2024
Google Inchcape Norwich BMW
Highly professional and efficient service from Max and the team, all questions and queries dealt with quickly and really helpful throughout the buying process. Really appreciated the non-pushy approach and going the extra mile to meet my needs, especially given the fact I had to travel from the North West as I wanted to view the vehicle before finalising purchase. Overall a great outfit and wouldn't hesitate to recommend.
Google
5.0/5
2 Apr 2024
Google Inchcape Norwich BMW
Thanks to Kyle Clarke for his support and input over the past few weeks in resolving a headlight issue. It wasn’t an easy solution but he ensured we found a solution and ensured we worked to a schedule which worked for me but meant he could be on hand to make sure it was resolved today.
Google
5.0/5
2 Apr 2024
Google Inchcape Norwich BMW
After sending an enquiry for an X5M on the Inchcape website, Jake Howe contacted me within the hour. He set a collection date and made sure the car was in immaculate condition prior to handover, he even had the alloys painted for me. Upon collection he took the time to explain all of the technical aspects of the car. No complaints, great service from Jake!
Google
5.0/5
30 Mar 2024
Google Inchcape Norwich BMW
As always 5 star treatment at BMW Norwich recently decided to change my car always get brilliant customer service from beginning to end and sound advice .. special shout out to Mark Jonathan and Noel who have helped me on this journey .. Picked up my car today and again excellent customer service received special shout out to Max today for taking me seamlessly through the process .. very friendly and all questions answered … thanks again BMW 27 years of driving your cars and you haven’t disappointed !
Google
5.0/5
29 Mar 2024
Google Inchcape Norwich BMW
This was a very easy buying experience, thanks to Max. He took me for a test drive, explained all the options, and helped me get the car I wanted. His friendly assistance at every stage was very welcome. I've been dealing with Inchcape for eight years, and always been very happy with the service.
Google
5.0/5
28 Mar 2024
Google Inchcape Norwich BMW
Great customer service, with Brendon dealing with my purchase very efficiently so much so that I could have bought the car from a nearer dealership, but chose not to as Brendan so good!

New and used car sales, servicing and MOTs




Welcome to Inchcape BMW Norwich located on Forest Way, Dereham Road, Costessey, Norwich in Norfolk.

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a BMW test-drive, book a BMW service or MOT, value your current BMW or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £99, buy online and have it delivered to your doorstep.  

You can just sell your current BMW to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your BMW at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Inchcape BMW Norwich offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
  • Genuine BMW Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
dealership - BMW


Components-Featured-Block-Content-1000x562-Desktop-Inchcape-Customer-Care-v7

Trusted By Customers For Over 175 Years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used BMW, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used BMW cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Inchcape used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. Click 'Why Inchcape' below for full details.

Discover more reasons to choose Inchcape below.



Inchcape Norwich BMW – over 100 staff offering excellent service

Whether it's a new BMW or an approved used vehicle, Inchcape Norwich BMW has a vehicle for you. Choose from a range of new models in our 16 car showroom or one of over 70 approved used vehicles, and you'll also get great financing options to choose from too. What's more, with our 23-bay workshop with all the latest technology, Inchcape Norwich BMW will have you back on the road in next to no time.

Approved BMW servicing at Inchcape Norwich BMW

Getting a car repaired can be quite a stressful experience for any driver, but with Inchcape Norwich BMW  being approved by BMW, and only using genuine BMW parts, you can relax safe in the knowledge that your vehicle will be well looked after by our highly skilled and meticulous team. Our workshop is well stocked to ensure vehicles have as little downtime as possible, but there's always the option of a courtesy car while yours is brought back to life.

How to find Inchcape Norwich BMW

Situated in the Costessey area of the city, Inchcape Norwich BMW is well placed for customers in Thetford, Attleborough, Wymondham, Dereham, Great Yarmouth, Lowestoft, Beccles and Bungay. Travelling north on the A47, head for the Norfolk showground. Inchcape Norwich BMW is on Forest Way, a right turn off Dereham Road.