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Inchcape Norwich BMW

Forest Way, Dereham Road, Costessey, Norwich, Norfolk, NR5 0JH
4.4 /5
1,302 reviews

Opening times

Sales:

Mon to Fri 8.30am–6pm
Sat 8:30am–5pm
Sun 10am–4pm

Service:

Mon to Fri 8am–6pm
Sat 8am–1pm
Sun Closed

Parts:

Mon to Fri 8am–6pm
Sat 8am–1pm
Sun Closed

Available services

Accident repair
Body Shop
Fleet
MOT
Motability
Parts
Sales
Servicing

Read our reviews

Google
5.0/5
26 Nov 2023
Google Inchcape Norwich BMW
Very efficient and friendly service. Particularly like the video inspection sent through.
Google
5.0/5
18 Nov 2023
Google Inchcape Norwich BMW
My parents recently bought a car with Luke at BMW. He was patient and very understanding. He made my parents very welcome and was not pushy at all as some salesman are. He was absolutely fantastic. Once again thank you so much Luke!
Google
5.0/5
13 Nov 2023
Google Inchcape Norwich BMW
not a massive fan of leaving reviews but felt compelled to do so this time for a couple of reasons. Firstly the service of selling me the car at the price i wanted was second to non, i am not a great fan of car sales people and when i submit an enquiry i specify clearly that i dont need a call, i dont need to be sold to, all i need is a clear and hassle free quote, if it is near my needs then lets engage on the phone if needed and go from there. I have to say that James Albon was as close to perfect in this regard as possible. In fact i only heard his voice via a video of the car i enquired on. After that it was a quick email to ask about my PX and then off he went. Within a few hours i was provided with a quote, it wasn't a million miles away from what i wanted it to be so i asked to meet my figures and we would have a deal!! he hit the nail on the head 100% on the nose!! After paying a deposit i realised that there was no reverse camera which was something i forgot and James and Simon (the manager) went and found the exact same car (BMW 128ti) with the reversing camera. I expected the price to rise, in fact i didn't even question it as i assumed it was a given! i was shocked when the order came through and it was EXACTLY the same agreed price. On to the second reason i felt compelled to review, i was honest with James and said that until i had signed on the dotted line i would keep looking for a better deal and/or a deal closer to home, Norwich is 5 hours from my house and the road through Norfolk is long and boring lol... I being determined to get the best deal and the best vehicle contacted over 20 BMW dealerships in the UK, the closest i got to a BMW 128ti of the same spec was £89 per month more. Doesn't sound much but over 4 years it adds up. Every single dealership i showed the quote to said they couldn't match it, nor could they get near it and more than a few said against their sales persona's they advised me to get my backside to Norwich and get the car. That is what I did! I have bought my cars from BMW dealerships around the UK, never had any issues, but the level of care here and the way with which i was looked after is the best by far, i have had Ranger Rover Sports from Land Rover, Audi Q7's, Mercedes E400 Cabs in the last 2 years and not any dealership from any of these manufacturers came close. To top it all off, the hand over was smooth, quick (we had come along way) and without even asking i had a full tank of fuel too!! i genuinely do not know how they could have made it more pleasant and perfect. Blown away!! Worth the drive!! Amazing people! Update******* just bought our second car from James, just got home today! we travelled 4.5 hours each way and was worth the effort yet again!! James Albon is the best salesman period!! amazingly helpful and a genuinely top guy...i have tried everywhere and nobody does the deals he does!!
Google
5.0/5
12 Nov 2023
Google Inchcape Norwich BMW
We always get our BMW serviced here and in particular they have been really helpful the last couple of visits in accommodating me which allowed me to work there whilst they worked on my car. Not only this but a job that should’ve taken more than half a day, they managed to get done sooner as they knew I was very keen to get the car back the same day but I also accepted that if they couldn’t get it done in the timeframe, it would have to continue on after the weekend. Thank you so much to all the staff that are very welcoming and very customer service driven right from the outset.
Facebook
5.0/5
5 Nov 2023
Facebook Inchcape Norwich BMW
The best service department I have ever used for my BMW
Facebook
5.0/5
5 Nov 2023
Facebook Inchcape Norwich BMW
Really pleased with service I received today after my Car was in for a service. Staff were very polite and attentive.
Google
4.0/5
4 Nov 2023
Google Inchcape Norwich BMW
Staff were nice with nice cars but no mugs for tea coffee or hot chocolate
Google
5.0/5
3 Nov 2023
Google Inchcape Norwich BMW
A massive thank you to Claire who demonstrated excellent customer care and assistance while my vehicle was in for some service work. Very commendable member of the service team :)
Google
5.0/5
3 Nov 2023
Google Inchcape Norwich BMW
As usual top notch 👌
Facebook
5.0/5
27 Oct 2023
Facebook Inchcape Norwich BMW
As a single female buying a car I have admiration for all the sales team at inchcape Norwich who spent a very long time with me on a recent car purchase, made sure the vehicle was right for me and that I was happy! Massive shoutout to both Alex and Max who have been amazing throughout!! and to Oliver for all of his assistance as well!!

New and used car sales, servicing and MOTs




Welcome to Inchcape BMW Norwich located on Forest Way, Dereham Road, Costessey, Norwich in Norfolk.

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a BMW test-drive, book a BMW service or MOT, value your current BMW or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £99, buy online and have it delivered to your doorstep.  

You can just sell your current BMW to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your BMW at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Inchcape BMW Norwich offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
  • Genuine BMW Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
Inchcape BMW dealership located in Chelmsford, Colchester, Ipswich, Norwich and Reading


Customer Care Inchcape

Trusted By Customers For Over 175 Years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used BMW, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used BMW cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our used cars also come with a minimum of 12 months warranty and breakdown assistance, at least a 9 month MOT and our 21 day money back guarantee.

Discover more reasons to choose Inchcape below.


Mark Ames
Head Of Business
01603 726 222 Email dealership

Inchcape Norwich BMW – over 100 staff offering excellent service

Whether it's a new BMW or an approved used vehicle, Inchcape Norwich BMW has a vehicle for you. Choose from a range of new models in our 16 car showroom or one of over 70 approved used vehicles, and you'll also get great financing options to choose from too. What's more, with our 23-bay workshop with all the latest technology, Inchcape Norwich BMW will have you back on the road in next to no time.

Approved BMW servicing at Inchcape Norwich BMW

Getting a car repaired can be quite a stressful experience for any driver, but with Inchcape Norwich BMW  being approved by BMW, and only using genuine BMW parts, you can relax safe in the knowledge that your vehicle will be well looked after by our highly skilled and meticulous team. Our workshop is well stocked to ensure vehicles have as little downtime as possible, but there's always the option of a courtesy car while yours is brought back to life.

How to find Inchcape Norwich BMW

Situated in the Costessey area of the city, Inchcape Norwich BMW is well placed for customers in Thetford, Attleborough, Wymondham, Dereham, Great Yarmouth, Lowestoft, Beccles and Bungay. Travelling north on the A47, head for the Norfolk showground. Inchcape Norwich BMW is on Forest Way, a right turn off Dereham Road.