Official Volkswagen Dealership Swindon

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Rated

Great

Based on 6178 reviews

First class experience. Dropped off my car, the required work was carried out and ready for collection at the agreed time. The staff were courteous at all times. That's what I expect and that's what they delivered.

Mr Martin

Brilliant service again from vw Swindon. Each time they've had my car they have been excellent.

Phil

Friendly speedy, and did a good job of the service

Mrs Lynne Sharman

Good service and detailed feedback

R Ryan

I was greeted very promptly by Jade Bunce who was very professional. She answered all my questions and provided an in depth description of the service work to be carried out. She was very polite at all times and kept me notified of progress during the day.The car needed some extra work which was sent to me by a citnow video which was extremely well done and very informative. The car was finished, washed and ready on time. Excellent customer experience.

Customer

Staff polite friendly. Poor valeting inside my car, with Service. Shocking charge for CarNet/Appconnect for a car that is in Warranty.

Mark

Disappointed this time: whilst the front desk is very professional and organised, the service fell short for once. My car was booked in for 09:20, I was told to expect a call about the works required and that the car would be ready from 3pm. At 3pm I got a call saying that they hadn't even finished the diagnostics on the car. I therefore had to wait around to collect my car, without it being repaired. They even told me that I should not be driving it but at no point in time was it indicated that the car should be kept overnight nor that they would not attempt a repair. How am I supposed to manage my time around that? The worst part was that I got a quote of almost £500 (3 hours labour) to replace one wheel bearing which looks like a 30 min job at worst.

J Brown

I've had two service visits to Inchcape Swindon and both have exceeded my expectations,nothing but good to say about the customer service. Very helpful, car finished on time, no waiting to be served, car cleaned, excellent communications, easy parking. Special mention for Jade who sorted a service contract problem very well and with good humour despite my grumpiness. Highly recommended.

Hugh

Quick and easy

Mrs Iulia Lacramioara Ivascu

After very poor service and complaints to higher management in November 2017, I must report that the customer experience is far far better. I felt like I was being treated like a customer who does have a choice rather than someone thinking we just turn up because they are VW. Let's hope the experience continues

Mr C Bushell

Sam Clarke

Brand Manager

01793 357952 Email dealership

The first choice for Volkswagen sales and service in Hungerford, Chippenham, Devizes, Wantage, Trowbridge and Wiltshire areas, our Volkswagen Swindon dealership is part of Inchcape Retail, the UK's leading motor retailers.

Head to the Inchcape Volkswagen Swindon dealer and find a fantastic collection of new Volkswagen cars and used VW vehicles. We have everything from compact city cars to spacious family vehicles available — book a test drive of the one that catches your eye online today.

That’s not all though, as you can also book a professional service at your local VW Swindon retailer. We guarantee that the service will be undertaken by a skilled technician.

Find out more about our Volkswagen Swindon showroom online today or get in touch with one of our skilled members of staff for more details.

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