Inchcape Volkswagen Swindon

A Massive Thank you to Paul today he went above and beyond to help me. 🚗

Exceptional service, listened to our needs and delivered the perfect vehicle and carried out great customer service from start to finish. Will be back in 2 years for another.

The car was collected on time and returned early afternoon, all serviced and cleaned

We’ve just taken delivery of our VW Tiguan R line and are very pleased with it! Andre took over our purchase part way through and was brilliant. He answered all of our questions and explained everything along the way to make the process straightforward. Would highly recommend 👍

I cannot thank Kieran enough for the incredible service we received when we faced an issue with our car. When we turned up after our punctured tyre ordeal, we were immediately made to feel at ease by Kieran who reassured us that everything would be taken care of. Not only did he manage to source a new tyre for us when none were available at VW, he even made sure it was fitted the very same day. Upon collection of the car, it was in pristine condition and had even been given a wash! The professionalism and friendliness of Kieran were beyond impressive, making a stressful situation far more manageable. Kieran is not only knowledgeable but genuinely dedicated to helping his customers. I highly recommend him to anyone facing car issues. Thank you, Kieran for the exceptional service. Definitely 5-star service!!!!! 🌟🌟🌟🌟🌟

Great service, placed many orders for oem bolts and a lot cheaper than anywhere I can find online for bolts. Full underbody restoration carried out with the help of oem parts supplied by Oliwia at desperate times always delivered fast too.

I previously had to buy some parts from this branch and I had the pleasure of speaking to Oliwia, she was very helpful and was able to find the right parts I needed thanks to her, very lovely customer service, I will definitely be going back if I need any more parts

I chose to wait for the service on my car. Should have been an hour, in fact it was longer. Checking in on line the day before was impossible, first it didn't like an answer to a question which said this does not apply if you've booked in for a waiting service. However it did not give the opportunity but to answer it as if I had not chosen a waiting service. Then it didn't like my signature, I only have one signature, I tried it 3 times then gave up. I checked in on your machine when I arrived. I then sat and waited for at least an hour, having received a couple of texts in that time. However, in all that time until the car was ready, I DID NOT SPEAK TO A SINGLE HUMAN BEING about what was going on. NOT good customer service. The work was done satisfactorily but I did not like the system one bit.

Purchased a car. Particularly liked the non pushy sales technique. Very well informed every step of the way until delivery.

Great dealership and incredibly friendly staff