Inchcape Volkswagen Stockport

James, the person we saw made us very welcome . He advised the service should be completed by 1pm and this was the case which we had requested. James was very polite and made sure all questions were answered. Thanks Emily

Excellent and courteous service. You receive personal attention at this place.

Found a rattling noise after receiving the car back. Took to another garage to have a quick look over and found a bolt had not been put back. Rattling stopped straight away. Also the garage informed us there had been no oil change or air filters cleared. This was done by a family member so there was no payment needed when taken to the second garage. Called Inchcape Stockport to report this and wanted evidence of it being done and never heard back. Will never use this store again.

Excellent customer service throughout. Very impressed.

Excellent in every way especially the customer service from Michael Hatton Thank you

This was an interim service and while Volkswagen normally do a good job at servicing and vehicle check video was useful it’s expensive for what I got which was in effect an oil and filter change. They promised to valet the vehicle and the front carpets were spotless however head rests, seats and rear carpet were poor and dashboard untouched -still covered in dust. I remember a time when VW would showroom valet your car and considering the cost of the service I’d kind of prefer a decent valet service. The last time I went there I’d forgotten but I had the same issue. The driver who collected me however was helpful and friendly as I have a disability and there were no courtesy cars available.

Was looked after from stepping through the door to the end, more than happy with the service

I very rarely write reviews, but feel compelled to do so in this case. I can not recommend this place enough. My family have now purchased 2 cars from Inchcape Volkswagen Stockport and would do again. I have always found everybody who works there to be exceptionally helpful, professional and friendly and having shopped around, I can tell you that their prices are very competitive . Every member of the team, from Sales, After Sales Service, right through to the Reception staff, that I have had contact with, have gone over and above what has been required in order to achieve a great outcome for the customer. My particular thanks should go to Rob in Sales, who hunted high and low for the car I wanted (and who changed the car after I’d had it for a week when I realised I needed a bigger engine!) and Ellie in After Sales Service, who arranged repair of paintwork when it got keyed (the paint job was perfect and very cheap and she even got it valeted). The crew were as good with my daughter and her car as they have been with me and mine. It’s nice in this day and age to see a business where people still take pride and pleasure in what they do.

Excellent service from everyone I encountered at inchcape Stockport, our main point of contact Rob was great when answering any questions I had and explaining the finance.

kept well informed during progress of vehicle service visit and service advisor drove the car back to the front entrance when i was collecting it and wound down the windows to help cool it down.... one of the better experiences in my many years of dealing with volkswagen and inchcape.