Inchcape Volkswagen Stockport

So far absolutely delighted with my car! John’s service was second to none and really put my mind at ease about buying a car I hadn’t seen. The video was also a really nice touch. I’m sure we’ll be back.

Absolutely fantastic staff.. Happy to help wherever they can.

Another good experience with the exception of no valet with the service and MOT. Understandable with the present situation but would have liked to have been told it couldn't happen...

I recently took possession of a VW Tiguan Estate, along with my designated driver, through the Motobility scheme, and what I thought would be a long, drawn out process, filling forms, arranging tax, insurance, etc, turned out to be quite a pleasurable experience. This was mainly down to the gentleman who took care of us, Kurt Swindells. From the moment we entered the showroom he put us at ease and made us feel very welcome. He explained everything to us, how financing worked, all the gadgets in the car, breakdown and maintenance cover, etc. He kept in touch with me at home during the lockdown, keeping me informed about delays due to Covid19 and when the vehicle would be ready. I would like to thank Kurt personally for his genuine hospitality and wish him all the best for the future. Thankyou to Inchcape too. Sincerely, Craig E Roche.

I think I made a right choice to buy a Tiguan R line nice car and good salesman ship excellent

I booked my car in for a major Service and M.O.T. just after the dealership reopened following the lockdown. It all went well.

We purchased our new Tiguan through Kurt. From the second we met him we knew straight away this was the guy to sell us our new car. We had looked at other brands and shortlisted the VW Tiguan R Line. Kurt instantly made us feel welcome and not only as a customer but as a friend! Extremely helpful and honest, no hard sell, just great advice. We were kept updated throughout the process and Kurt even came in on his day off to complete paperwork for us. I instantly recommended my mum and she also bought her new Tiguan through Kurt! Gem of a guy, fantastic service and aftercare Thank you Scott and Bev

Collected my new car today , used a different Volkswagon dealer last 3 times. Decided to try Stockport. Wow what can I say, excellent customer service and vehicle knowledge that I’ve never had before. Kurt ordered my new car for me and kept me up to date every step of the way. He spent time going through all the paperwork and the controls and even set me up my Bluetooth for my phone, never experienced this before , the last 3 new Volkswagons purchased elsewhere were literally thrown at us. The showroom is emaculate and they work to a very high standard. I can’t recommend Volkswagon Stockport enough . Thankyou kurt

I have purchased my last four cars from Smith Knight Fay, Hyde and Inchape, Stockport after the VW dealership was moved from Hyde to Stockport (One from Hyde and three from Stockport). Although the Stockport site is massive compared to the old Hyde site, it doesn't feel it and maintains the small friendly feeling. I only ever deal with Peter Wallace and David Ince for car purchases and so does my father in law. The reason for this is simple, both are very friendly and professional. I always feel like both have my best interests at heart and look after me extremely well. If they are unsure of something, they will find out and I have asked some quite specific questions at times. I trust both of them fully and know they will never let me down. Yesterday I Picked up my new car which I should have collected two days after the lockdown was announced. Bearing in mind that like most businesses, Inchape are open with fewer colleagues working, I was greeted and looked after by both Peter and David in the normal fantastic way. There was a slight issue which was dealt with immediately and without any fuss. The guys in the service department are always great as well. Chris has always looked after me very well. All of the colleagues I have spoken to have been always been very friendly, polite and courteous. So if you are looking for a new car, pop in and see Peter and David and you will not be disappointed. I certainly will not be going anywhere else in the future due to my overall experience, great service and great product. But this is mainly down to Peter and David and the the relationship we have built up over the course on time.

Excellent communications, punctuality, and quality of service.