Inchcape Volkswagen Shrewsbury

Staff were very pleasant however there was some lack of knowledge when it came to the vehicle and the Connect me had not been set up.

The staff were very friendly and accommodating. Although the vehicle that I purchased was not a VW, the salesman Scott's knowledge as second to none. Very impressed with the whole transaction.

Didn't have to wait longer than expected and Amy kept me up to date with progress. Other staff were also courteous and helpful.

Great dealing with Charlotte in service.

Great service as ever, while process seamless

Excellent service. From the coffee maker, Hughie and the road tester, Matt for all his help and not forgetting John who helped us first.

I was put in contact with Scott who was helpful from the moment I enquired about the vehicle. He was very prompt and professional and very helpful. Scott was very willing to spend the time to explain things and didn't push the sale at all. He wanted to ensure I was happy with the vehicle I was buying and explained everything to me in detail. Scott ensured the whole process was dealt with at ease and kept me updated. Very happy with the car and was a very pleasant experience. Highly recommend!

Everything was explained in a manner that "those of us not in the know" could understand well done and thanks

I visited Inchcape Shrewsbury on Sunday 2nd February to arrange a test drive for one of the approved range cars, an Audi A6 Avant. I was greeted by Huey, who facilitated a test drive, taking me down the A53 and back via Haughmond Hill. Huey was very helpful on giving me information about the car during the test drive. Huey then passed me on to Scott Matthews, who was very attentive, approachable and friendly. Scott presented me with the range of additional services that Inchcape offer before negotiating the sale of the car to me. I collected the car on Tuesday 4th February where I was greeted by Scott and the car was presented in fantastic condition. This is the second car that we have purchased from Inchcape Shrewsbury, my wife purchased a Tiguan in September 2018. That positive experience helped with our decision to purchase again from Inchcape Shrewsbury.

It's been a pleasure to do business with them. Salesman' product knowledge is very good.