Cooper MINI Colchester

Fantastic service , friendly and professional. Great replacement car and fast turnaround.

Good service until I went to pick my car up and had to wait 20 minutes to get my keys

Prompt & efficient service.

Easy to deal with and got pretty much exactly the brand new Mini Cooper 5 door we wanted, delivered within 5 days!

Relatively friendly service overall however a couple of points for improvement. I was referred to as Mrs and Mr via email, this isn’t a big issue but one which doesn’t portray a high level of customer service. (I am a Miss if this needs to be corrected on your system). My vehicle was in for a suspected water leak due to water in the boot and the rear seats being damp and subsiquently marked. It would of gone a long way with me if the seat had been cleaned but unfortunately the rear of the car wasn’t even hoovered which I thought was a shame being a relivelty prestige brand like Mini. Finally the loan car was dirty and parked in a very tight space, again not a huge issue but just a point to mention which would of improved my experience.

Great service by all .well done .

Great service from Mini Colchester definitely James who is been a good customer service guide.

James Churchill from Colchester has been amazing! Thank you made the whole experience so smooth & couldn’t be more helpful!

Excellent service from Rhys ..not pushy .. very polite and aware of the situation I was in and consequently pulled out all the stops to get a new Mini Countryman on the road within a week .. much appreciated and will use coopers Colchester again .. All the staff were attentive and knowledgable .. I was treated with utmost respect from beginning to end . Thank you Carol

Restored my faith in main dealers - excellent service from start to finish. Excellent work very happy customer - Thankyou!!