Cooper MINI Chelmsford

Service desk man was difficult to understand as he mumbled. Loan car completely empty of fuel so had to get some before getting to work. Car nice and clean when picked up

Very good service

Excellent service .. very friendly and professional team

Excellent service - very happy with the car

Mini Cooper Chelmsford. Quality service here. Knowledgeable and helpful staff. A very well organised professional set up leading to an excellent customer experience.

Professional and Effective

Was promised the car was going to be washed and valeted and wasn't

Collected car from home and delivered back. Kept me up to date. Even to the point of letting me know that the car had arrived there.

We first contacted Yasmin Bergmanis at Cooper Chelmsford as we had found a car on line. She very kindly tracked the car down in Durham. We went to Chelmsford (we live in Kent) and discussed the matter with Thomas Gaiety, who arranged for the car to be bought down by transporter. When the car arrived, there were various issues that Thomas was not happy with so he arranged for these issues to be rectified and we arranged to collect the car. When we actually saw the car we were very pleased indeed, it was an ex-demo model, 9 months old, but it looked brand and new and in perfect condition. Yasmin actually did the hand over, but Thomas spent time with us ensuring that we were more than happy with our new car, which we were. We found both Yasmin and Thomas extremely courteous and helpful, they couldn't do enough for us, we left Cooper Chelmsford very happy indeed with our beautiful new car! Sincere thanks to both Yasmin and Thomas, we wish you well for the future.

Had my Mini serviced at Cooper Chelmsford on Saturday 17/3/18. Staff were very helpful and everything was quick, all paperwork available and waiting when I arrived. Waiting area comfortable, hot drinks available. Would recommend