Cooper MINI Chelmsford

The whole process was very efficient.

Had the best experience buying a new car with Cooper MINI Chelmsford. Tom S and Emma C were amazing.. they were patient, helpful, reliable and polite. After having a bad experience with another dealership, I visited MINI Chelmsford. They put together a really good deal and I am now driving around in my dream car a week later!! The whole process was so efficient. Fab team!

We dealt with Steph and Tom who were both professional but friendly throughout our dealing.

Gemma & Tom G both gave excellent customer service. There was an admin error which could have caused us a problem but it was dealt with promptly & disaster was averted. Many thanks

Gemma was excellent, made the process simple

What a lovely down to earth, far from your stereotypical car salesman, team!! Can’t fault them in anyway. I had the pleasure of dealing with Tom Smith who took a no hassle, no fuss approach to my search for a black Mini Cooper. Having not driven a car for 20 odds years as well as buying my own car for the first time I really was going into the whole thing blind. There wasn’t anything that was too much trouble for Tom which was reassuring from the start! Lovely team, lovely people and now I have a great car!!! Thank you Tom and the rest of the team....and Gary! : )

Really enjoyable and easy experience. Steph was extremely helpful from start to finish. Love my new car!

Friendly staff and excellent customer care.

I have recently bought a mini from this dealership and the service here has been fantastic. Gemma and her Business Manager Tom were both brilliant from start to finish. Having worked in the automotive industry, I have had experience of how car dealerships run and this business really breaks the mould in a very positive way. Every member of staff is welcoming when you visit the showroom. Nothing is too much trouble and Gemma went out of her way to make sure that I got the exact car I wanted with all the added extras. She even organised the sign writing I wanted on my car so that it was all done when I collected it. This is the most hassle free car purchase I've ever had with regular updates and a brilliant customer experience. If you're thinking of buying a new or used Mini, I would definitely recommend you go to Cooper Mini. By the way, I am in love with the car too!

I have recently bought a mini from this dealership and the service here has been fantastic. Gemma and her Business Manager Tom were both brilliant from start to finish. Having worked in the automotive industry, I have had experience of how car dealerships run and this business really breaks the mould in a very positive way. Every member of staff is welcoming when you visit the showroom. Nothing is too much trouble and Gemma went out of her way to make sure that I got the exact car I wanted with all the added extras. She even organised the sign writing I wanted on my car so that it was all done when I collected it. This is the most hassle free car purchase I've ever had with regular updates and a brilliant customer experience. If you're thinking of buying a new or used Mini, I would definitely recommend you go to Cooper Mini. By the way, I am in love with the car too!