Mercedes-Benz of Stratford Upon Avon

Great service, helpful and brought a stunning mercedes

Parking was an issue but friendly and helpful staff

Highly recommend this dealership. excellent and professional service. Ask for Gary he was excellent as a sales man.

The service was excellent. Couldnt fault anything. I would recommend Gary as a sales man there.

Very good excellent service Quick and efficient recommended.

I don't see why you send these pointless surveys. They are obviously important to you, as the service advisor sends a text first asking to be scored a 5. If the data is actually valuable to you a far better way to collect it would be to ask your own staff to report on each service visit; They will know if there were any problems and if customers are happy or not. Overall I'd rate the service you provide as generally competent but expensive.

Very friendly staff and great service.

Always have my car serviced here, always had excellent service and on many occasions they have gone way above and beyond. Professional, friendly and understanding. As an example, my car very recently needed an urgent and non-trivial repair ( I am a very high mileage driver and my Mercedes cars have always been up to the task) and Ian Bull answered my call for help. Even though the dealership was very busy he organised an engineer to assess the issue, provided quite office space for me to work during the assessment, took me through the issues clearly with options, slotted my car in for repair, organised a courtesy car and made sure that when I picked up my car after the repairs I was briefed, happy and the car was cleaned ready for me to drive away. This is my typical experience over many years with this dealership. Thank you, MB of S-U-A.

Promt service very knowledgeable. Possible a Merc will be my next Car.

Very helpful kept me up to date at all times great service car sorted and repaired very quickly thank you