Official Mercedes Benz Dealership Stratford Upon Avon

Available services

Rated

Great

Based on 5755 reviews

Loan car supplied was filthy dirty and on reserve fuel level - given the distance to the nearest fuel station this was inexcusable. Upon returning at the prearranged collection time I waited for 15 minutes as the service person was with another customer When she came over was told my car wasnt ready and to come back tomorrow. TOTAL WASTE OF MY TIME that could have been avoided with a simple phone call. Aftersales Director is rude enough to not return my calls NOT IMPRESSED WITH THIS MERCEDES FRANCHISE AT ALL. I would honestly recommend that if you can book your car in somewhere else then do so!

SMW

Stratford Mercedes Benz - Brilliant... Cannot fault the guys at Stratford Mercedes Benz at all. From the point of walking through the door to collecting our new car two weeks later, the service was second to none. Completely well looked after and their staff are very friendly, helpful and knowledgeable and they turned what had been a bad experience into a positive one - a completely different experience to the service we received a few years ago when looking to buy a new car...we went to BMW after that one! However, so glad we decided to give them another try though. If I had to choose one word - excellent!

I Charlton

For a premium MB car service I would have expected the adblue in my car you be refilled as standard, considering it does not cost much at all. However was instead told that is an additional cost but in my case they'll make an exception and refill it for free. Not sure if this was a genuine mistake being covered up or it is actually not included in a £300 service!

Abdul M

Good service. I purchased a 220d E class cabriolet on 23rd June 18. The sales lady Miss Barbosa was a delight to deal with and certainly knew her product. I would recommend the company and will probably deal with them again in the future.

Mr W Webb

excellent service.lovely staff.lounge very nice.enjoyable from start to end.mike cox

Mr. Mike Cox

Service of my car was completed to my satisfaction. However the condition of the courtesy car was very disappointing. The interior had not been cleaned and the boot was disgusting, being absolutely covered in dog hairs. I reported this to the service manager .

Keith Watson

Service booking process was straightforward Representatives both on the phone and the driver who picked up and returned my car were excellent One thing - neither when booking or during the call to say the work was completed did the representatives pick up that I had a service plan

Christine Lynch

Amazing Customer service and care taken on our visit to have my wife's A Class serviced from beginning to end we could not have asked for better. Thank you, Martin & Anne,

Mr M O'Connor

Excellent service from there service manager. Got me out of a difficult situation in double quick time.Will not hesitate to use them again.

Mr Searle

MOT & SERVICE COMPLETED ON TIME WITH A MINIMUM OF FUSS AND A MAXIMUM OF COURTESY - TOP MARKS !

Mr. David Perry

Mercedes-Benz of Stratford Upon Avon

Opening times

Sales:

Parts:

Service:

Browse our used Mercedes-Benz stock

Audi Service & Repair

Find your nearest dealership

Browse the new Audi Range

Available services