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Sales appointments are virtual only. For our latest Covid-19 updates click here.

Mercedes-Benz and smart of Oxford

Langford Lane, Kidlington, Oxford, Oxfordshire, OX5 1HT
4.4 /5
1,701 Reviews

Opening times

Sales:

Mon to Fri 8.30am–6pm
Sat 9am–5pm
Sun 10am–4pm

Parts:

Mon to Fri 8am–6pm
Sat 8am–1pm
Sun Closed

Service:

Mon to Fri 8am–6pm
Sat 8am–1pm
Sun Closed

Available services

Accident repair
Body Shop
Fleet
MOT
Motability
Parts
Sales
Servicing

Read our reviews

Google
5.0/5
14 Jan 2021
Google Mercedes-Benz and smart of Oxford
Richard was great, Very easy process even with Covid restrictions. Great service as per usual. Very happy.
Facebook
5.0/5
11 Jan 2021
Facebook Mercedes-Benz and smart of Oxford
Very nice people. They even washed my very dirty car for me!
Google
5.0/5
11 Jan 2021
Google Mercedes-Benz and smart of Oxford
I came to buy a car, a Mercedes C350e. Neil Hastings dealt with my interactions with the dealership. Despite the obvious difficulties where we moved from strong Covid measures to lockdown during the negotiations everything was dealt with speedily and with attention to detail. I felt I got a fair price for my car in part exchange and I am delighted with the new vehicle (which is second hand). A fault with the car was discovered in the checks and this was fixed prior to my collection. I am looking forward to driving the new car and interacting with the Oxford Mercedes dealership further.
Facebook
5.0/5
25 Dec 2020
Facebook Mercedes-Benz and smart of Oxford
I recently had a courtesy health check as I noticed that some paintwork has started flaking away from my drivers door & wanted it looked at. I was asked if my car had been in an accident as the operative believes the flaking paintwork was from a repair & had I had the car from new & was it bought from a dealership. I advised I had bought the car from Bristol Mercedes in Oct 2016 when car was 5 months old & was 2nd owner & in no way was the car in an accident. Although the car is 4 1/2 years old now the paintwork should not be flaking. I was given a quote of £1,300.00 to repair the paintwork & told could take up with Bristol Mercedes but feel like I was being fobbed off, so I walked out unsatisfied as I had spent over £37,000.00 on my AMG a45 when I bought it.
Google
4.0/5
17 Dec 2020
Google Mercedes-Benz and smart of Oxford
Drop off and pick up was hassle free and very quick. Only challenge was getting through on the phone.
Facebook
5.0/5
16 Dec 2020
Facebook Mercedes-Benz and smart of Oxford
The reason for the visit was failure of an essential and very costly module forming part of the electric drivetrain of the vehicle, which is now six years old and out of warranty. MB Oxford was able to negotiate a manufacturer contribution to the cost of the repair, which otherwise would have been out of my reach financially. MB Oxford also very generously contributed a service, an MOT, and a new tyre which greatly helped offset my costs in arranging flat-bed transport of the vehicle from my home to the dealership. I have nothing but praise for the dealership and its staff in dealing with this matter and wish again to express my gratitude to them.
Google
5.0/5
30 Nov 2020
Google Mercedes-Benz and smart of Oxford
First class service as always. Bought an approved used GLC 250D SUV. The salesman couldn't have been more helpful and located an excellent low mileage car in showroom condition. After sales was also excellent. Have had six Mercedes cars and used Oxford dealer for last 8 years. Would not use any other.
Google
5.0/5
25 Nov 2020
Google Mercedes-Benz and smart of Oxford
As always, well organised, friendly and helpful staff and car returned to me lovely and clean. Excellent set up also within COVID guidelines.
Google
5.0/5
23 Nov 2020
Google Mercedes-Benz and smart of Oxford
I must commend Dave on his excellent level of customer service and professionalism. As we are currently under lockdown, Dave came to the front desk by the entrance and explained what the service involved and took the time to go through the paper work. Once the formalities were done, I was provided with a loan car which Dave explained how to operate just in case I was unfamiliar. Whilst I already knew how to operate the loan car, I was keen to see how it was explained and Dave explained it perfectly. Collection was straight forward - I received a phone call and upon arrival was informed of the findings of the service and car was clean. Very happy with the level of service - thank you Dave. The only recommendation I would have for the dealership would be possible to have a buzzer at the entrance to notify staff of customer presence. Perhaps it was because we are under lockdown and it was a weekend but there didn’t seem to be an obvious way to get someone’s attention when I first arrived. Not an inconvenience for me as I did not have to wait long before being seen.
Google
5.0/5
19 Nov 2020
Google Mercedes-Benz and smart of Oxford
Shamus Hicks, always provides a very fast and efficient service and always gives first class customer service.
Grant Thomson
General Manager
01865 706746 Email dealership

Get behind the wheel of a sumptuously-refined and expertly-engineered Mercedes or smart car by booking a bespoke test drive at Inchcape Mercedes-Benz Oxford. By visiting our modern and franchised dealership, situated on Langford Lane, you will discover a wide array of brand new models offering the latest technology and exemplary performance; as well as an extensive stock of competitively-priced approved used Mercedes-Benz and smart vehicles. Simply speak to one of our expert advisors to arrange an appointment or find out more about our latest stock of Mercedes-Benz and range of affordable finance options today.