Upon my first visit to Mercedes Nottingham, I was greeted by a pleasant young lady on the front desk who informed me that someone would see me shrotly.
I was then greeted by Pete, who is a used car salesman. I knew what car I wanted to look at and we had a chat on the way. I quickly established that Pete was an approachable, polite and genuine guy. We exchanged details and arranged a test drive. Pete was very accommodating with this as my working hours are often awkward.
I arrived for the test drive and was quickly greeted by Pete after a short wait at the front desk. The car was fuelled up and ready to go. The drive was awesome and Pete answers any and every question I threw at him. If there was anything he wasn’t 100% sure on, he was certain to find out before answering me. When we arrived back at the dealership, we searched for a car and eventually, after some digging around in the system, we found one that had just arrived on site. I viewed it and although I wasn’t sure on the colour at first, the specification was spot on and it was meant to be. I put a deposit down there and then, just to mull it overnight. I soon decided that it was definitely the one I wanted. I emailed Pete and he was quick to reply to get the ball rolling to complete the purchase. Pete informed me of an issue with a tyre on the car a day or so later and he was apologetic but it delayed the process by a couple of days.
Collection day. I walked in and I was early by about 25 minutes, I had a drink in the lounge and waited for my allocated time and then Pete appeared, looking professional as always with all the relevant paperwork. We had a good chat and was offered all the extra cover and protections offered by Mercedes, during this time, Pete wasn’t pushy, although he highly recommended the products and added in his own experience using some of them, he didn’t push me into anything. We competed and went out to the car that where Pete explained all the features of the car and made sure I was comfortable before leaving the dealership.
Throughout the whole process at Mercedes-Benz Nottingham, I had mainly dealt with Pete, other than the ladies on the front desk, Nathan and Adam from the service department. Pete never failed to answer a question fully and give a more than satisfactory answer. Pete was very through in everything he did from the details about the cost of road funding, to quadruple checking the amounts he entered for the sale to the explanation of the features on the car. I fully recommend Pete for anyone wanting to purchase an approved used Mercedes-Benz from Nottingham. An open and honest guy with a the right approach to selling cars.
All the best,
Mercedes-Benz E-Class Estate 2017 Owner