Mercedes-Benz of North Wales

Car picked up at home and delivered back valeted all in a highly efficient manner.

Good service

What a splendid experience for something as mundane as a car service. Welcomed by Mandy. Offered a cup of tea. Service was completed and paperwork presented in a posh folder. But best of all was the video of tyres and brakes. A quality experience all round.

Excellent standard of service from start to finish. All the staff at Inchcape are friendly, efficient and nothing is too much trouble.

Unfortunately a fairly dissapointing exerience. I had called the week before to schedule in my service, the gentleman who answered explained that the service booking system was down, but would take my number and call me as soon as it was back on line....He never did. I called back the following week and scheduled in the service to my C63S. I has asked them to look at the windows which seemed to have a mind of their own in opening and closing, and on drop off i also explained there was a lot of creaking in the dash. on pick up they explained they didnt clean it because they were worried about the magno paint, even though they had cleaned it before, and they hadnt had time to look for the creaking noise. The magno paint story i assume was just a way to say they didnt have time, to be honest i would prefer the truth rather than be treated as if i am clueless. Apart from this staff are very nice

I was thinking of changing my car so of I went to mercedes Llandudno junction, was looking around all the used cars as I didn't really no what I wanted, I was then approached by Mark who had seen me looking at this lovely 66 plate CLA 220d. Within 30 minutes later I was driving out the gate with my new car white with 9 thousand miles and what a price he gave me out my old car. Could not have got that anywhere. Top man is our Mark.

First time and was very well looked after.

Service as good as always. Top class.

The valeting of the vehicle was very poor. The vehicle was supposed to have been washed but there was many areas missed.

First class , No fuss and very professional,