Mercedes-Benz of Loughborough

Thanks to Mercedes and especially Dan and Tom Axten. Great Service from start to finish. Will always buy and use them for servicing as it is exceptional every time. Thanks again.

The service that I received, and always receive at Mercedes, is fantastic. From start to finish everything is so professional, reliable and efficient. I have recently brought my car in to have new break pads. An appointment was available super quickly, everything is done so professional and there is no hanging around. Before anything is done I received a call to explain everything and for me to confirm I want to go ahead, which is really reassuring. The job was completed really quickly and nothing is too much bother from the staff. They are friendly and approachable.

Friendly efficient service. A pleasure to purchase the car

I purchased an Approved Used GLE. Warren was absolutely brilliant and nothing was too much trouble.This is my first Mercedes and every query has been satisfied in full and I am very happy with the car. I queried a couple of items after driving for a few days and they took the car back for a full inspection and gave me full confidence that everything is as it should be. Dan the technician gets a special mention for also going above and beyond. With this level of service I honestly wonder why you would buy a car from anywhere else?

Excellent customer service and information from Andy, brilliant salesman, so down to earth, courteous and polite. Also shows respect to his customers and looks after them well. We are delighted with the new car, had a great test drive and the car was immaculate. Your such a nice guy, can very highly recommend you. All the best for the future. p.s the car has been so admired by family, neighbours and friends since we got home. Great job

Great dealership, professional service, No pressure selling and quality cars for sale.

I've been to numerous mercedes branches around the UK for which my car has been taken into their care. As expected from a Mercedes dealership staff are very professional. The thing that I think distinguishes Loughborough Mercedes in comparison to Mercedes dealerships in Stratford-upon-Avon, Bradford and Coventry is that staff quickly gain a friendship with customers, conversation is far easier and their are smiles all around. Chris took great car of my car and unlike others who clean the outside of the car, Loughborough also clean the inside which I believe is only a perk when a service is bought through other dealerships. Great service provided by loughborough. With three other Mercedes cars in my family, I have recommended

Always a pleasure,

My car went in for a minor recall adjustment while I was working In Loughborough, Chris was really nice, rang me when my car was done, then rang me just before closing because he thought I'd forgotten ! My tyre pressures were corrected, and I'm pretty sure my car was jet washed, great service !

Very pleasant