I purchased a nearly new GLC and was a little disappointed on my first visit as despite the Leicester dealership having plenty of sales staff around, apparently they were all 'New Sales' staff and all the 'Used Sales' staff were busy, so no-one could attend to me! However, Lewis Davis on the used team said he had 5 minutes before his next customer arrived so he would take my details and promised me his full attention if I returned the following day. I agreed to do so and Lewis was true to his word, taking me out for a test drive in the car I was interested in and then thoroughly reviewing my options to purchase and explaining the latest Mercedes and Inchcape deals, which were well worth knowing! What I wanted wasn't immediately available but Lewis undertook a thorough search of the Inchcape network dealerships and found me a car that met my requirements exactly. The purchase, trade-in of my old car, cherished number plate transfer and collection were all handled extremely efficiently and pleasantly and I am delighted with both the car I have purchased and the service I received. Do not be put off if initially no staff are available to deal with you (although, to be honest, this should never be the case). I would thoroughly recommend this dealership and Lewis Davis for a nearly new or used purchase and I have purchased the extended warranty and servicing packages too. Loving the car!