Mercedes-Benz and smart of Liverpool

The people at Mercedes couldn’t do enough for us. Always pleasant and polite. Adam was very easy to speak to with any concerns

Alexandra was a pleasure to deal with nothing was to much trouble

The service is very excellent.

i have a 2 year old C class and it was squeaking when going over speed bumps & the warranty company kept send me to different garages who could not diagnose the issue. I went to Mercedes Liverpool and met a service advisor called James Merritt, from start to end James went above and beyond. He kept us updated at least 3 times a day and his patience with the warranty company was outstanding. We felt reinsurance having James looking after us. Definitely 5 star service An I've got to take my hat off to the engineer who diagnosed and fixed the issue as the car is like brand new and I've just drove home and remembered , this is why i bought a Mercedes and stuck with them. I will not be going to warrington Mercedes anymore. These guys need promotions for the way i feel now.

Brought my car in for its first service and ended up with an excellent deal on a new car, from Dave Sherwood. Have bought my previous cars from Inchcape Southport where they have been serviced but the valet on the car after the service at Liverpool was of a considerably higher standard than Southport.

From booking to driving away excellent service, polite, courteous and informed staff.

What you'd expect at a car dealers. Could do with more staff on a Saturday morning

Friendly staff who was very open and honest which is refreshing in the car sales industry

Outstanding help today from a young lady (Alex?) who assisted me with booking a test drive of the GLE and a Electric People Carrier for next week. Lots of information, lots of listening to our needs and understanding them. Well done MB Liverpool.

Good experience. My car was serviced and ready on time. The cost of Mercedes service is very high so I expect a great service!