Mercedes-Benz and smart of Leicester

Good quality service with quick turnaround times

the customer service here goes above and beyond - if you're looking for someone to go the extra mile for you, especially when it comes to your new baby (your car) then i'd highly recommend letting Ajay Patel find you, your perfect car! He impressed because he did what most sales person fail to do - keep it simple. He did just this, met our needs as a customer and went out of his own way to go beyond what we asked for within our budget to truly find us a car we are super happy with.

Mercedes-Benz GLA 220d picked up my first Mercedes-Benz Friday 17th October Had no appointment, but luckily Mr Khaleeq Rehman came to our assistance. After looking around the cars on site, they did not have the right spec car their. This was not a problem though, after some time discussing what specifications we wanted, Khaleeq found us the perfect car and spec. In less than a week an appointment was made to view and test drive the car, it was parked on the front with, reserved for and my name on a sign across the window screen, I thought this was a nice touch. The agreement was made, Khaleeq explained everything, helping with the process, paperwork and keeping us informed throughout the whole time. On picking the car up, Khaleeq was very helpful in finalising the agreement, explaining everything in basic terms, then very kindly helped set my mobile phone to the car showing me how to use some of the electronics. The following day Khaleeq made a follow up call to see how things were, and completed the registration for mercedes me. Overall, I definitely recommend Smart of Leicester - Mercedes-Benz to anyone who is thinking of buying a mercedes, the car is absolutely amazing too, it is the best car I have ever owned. Khaleeq Rehman also went above and beyond, I can not thank him enough, for everything, from the day we walked in to the aftercare received and hopefully still receive in the future.

Went in with my son to purchase an approved used car and although we didn't have an appointment the receptionist was able to find Alvin who took us through the process of finding a car within our budget. Alvin went the extra mile to sort out a finance package and the process from finding the perfect car , test drive and driving away went smoothly. Highly recommended Alvin and Mercedes Benz Leicester. Thank you.

Kishan was great help in choosing the right vehicle and helped with the purchase process go smoothly.

Jim the service engineer that dealt with me was as usual very efficient and went the extra mile to explain every detail of the service and to make sure that I was happy with all aspects of my visit including the companies rigorous efforts to protect all of us from the Coronavirus, thank you all

Great experience, thanks Sean for helping out with the purchase of my new motor. Thanks again

Good customer service and excellent communication skills.

I had good experience and customer service wos brilliant