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Mercedes-Benz and smart of Leicester
9 St. George's Way, Leicester, Leicestershire, LE1 1SP
Opening times
Sales:
Mon to Fri 8.30am–6pm
Sat 9am–5pm
Sun Closed
Parts:
Mon to Fri 8am–6pm
Sat 8am–1pm
Sun Closed
Service:
Mon to Fri 8am–6pm
Sat 8am–1pm
Sun Closed
Available services
Read our reviews
3 Aug 2020
Spoke to Arjun on Friday 24th July, went to the showroom on the same day and spoke to Kishan. Went through the Finance, went home and emailed Arjun on Saturday that I was going ahead with the purchase/finance. Spoke to Kishan - did the paperwork on-line, signed etc. Dropped the car off on Wednesday 29th July for MOT, service etc, collected the car on Friday 31st July. Very pleased with timetable / deadlines etc and good customer service from Kishan.
3 Aug 2020
Came into the dealership this week, enquiring about a new e class for my wife. Had excellent service throughout, very professional, especially Lewis Davis who gave me everything I needed to know about the purchase without any pressure. I will be back
29 Jul 2020
This was a magical experience. Lewis was superb, looked after all our needs. We managed to pick up just the right car for ourselves. We were so impressed that we have placed a order for a second vehicle for our son.
28 Jul 2020
I was very pleased with the Leicester Mercedes -Benz services team. They collected my car from home Friday morning and returned it same day with the work and service completed. Thank you
26 Jul 2020
I did not experience any negative energy at this dealership, I don't even have a single complaint to be honest in-fact it felt like my comfort zone. Excellent service from the staff and a very friendly and relaxing atmosphere. Adam was very helpful throughout the entire process he did all he could to make sure I get a car I actually want and I'm thankful for all the assistance he rendered. Even after purchasing the car, Adam is still very helpful. Adam Caratella is the name you need. TLDR: Ask for Adam Caratella. You won't regret it.
25 Jul 2020
I wanted to upgrade my C-Class and we have been served by Adam Caratella. Very good service.He found best version of C-Class and the colour I wanted .He made a video of the car explaining the controls which was very helpful in current circumstances.Thanks Adam.
24 Jul 2020
Very helpful staff. 2nd time we bought a car with a great deal with the help of Adam Caratella. Great service and overall very professional
22 Jul 2020
Very mixed experience with servicing/MOT today. Have been using Inchape dealerships for more than 6 years. And Leicester one for last 3 years. It's quite obvious that service customers are not highly valued. Reception staff needs some training on how to work with customers. I tried to call reception on the second day to get updates for 3 times and noone was answer a phone. Servicing/MOT person was doing all his best to sort problem out, but in general instead of planned 4 hours my visit stretched along 2 days without any good reason.
22 Jul 2020
I am very happy and grateful to Mercedes Leicester. Adam was so help full from the beginning. I received my new car today but only it was possible for Adam. In this difficult time and so many restrictions in place but I didn’t feel any difficulty during the process. From ordering to deliver my new car it was smooth and amazing. I am partially disabled person but Adam was so helpful in every communication that my entire process was easy and enjoyable. I will remember and recommend my friend and family to Mercedes Leicester.
General Manager
0116 4270835
Email dealership
At Mercedes-Benz of Leicester you'll discover a fantastic selection of new and used cars, all available at affordable prices. Our experienced and friendly staff will do everything possible to ensure you find the right model to suit your needs, so whether you're looking for a sporty convertible such as a new Mercedes-Benz CLK-Class model, or a used smart car for city commutes, it pays to come to Mercedes-Benz of Leicester. Visit our showroom today on St George's Way to view the latest new and used cars in stock, discuss finance options with a member of the team, or take one of our models out for a test drive.