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Mercedes-Benz and smart of Cheshire Oaks

Longlooms Road East, Ellesmere Port, Cheshire, CH65 9LF
4.4 /5
1,449 Reviews

Opening times

Sales:

Mon to Fri 8.30am–6pm
Sat 8am–5pm
Sun 10am–4pm

Parts:

Mon to Fri 8am–6pm
Sat 9am–2pm
Sun Closed

Service:

Mon to Fri 8am–6pm
Sat 9am–2pm
Sun Closed

Available services

Accident repair
Body Shop
Fleet
MOT
Motability
Parts
Sales
Servicing

Read our reviews

Google
5.0/5
29 Jul 2021
Google Mercedes-Benz and smart of Cheshire Oaks
Excellent and efficient service, with a smile. This was my first visit and found the pay link confusing at first but will be aware next time. Downside was waiting for keys and then couldn't find my car as I was directed to wrong place. No complaint though. A thoroughly pleasant experience.
Google
3.0/5
28 Jul 2021
Google Mercedes-Benz and smart of Cheshire Oaks
Some garages make you feel like a valued customer, some make you feel like you are a bit of a nuisance. Sadly MB Ellesmere Port falls into the latter category. It is hard to talk to anyone on the phone without going to a call centre, the reception arrangements are poor and there is no attempt to make you feel like a valued customer - handing your keys back in an envelope with no explanation of what has been done, and then having to ask to speak to someone to discuss the work, is unacceptable.
Google
5.0/5
28 Jul 2021
Google Mercedes-Benz and smart of Cheshire Oaks
The place to go for your new /pre owned Mercedes
Google
5.0/5
26 Jul 2021
Google Mercedes-Benz and smart of Cheshire Oaks
Fantastic service, highly recommend, Harjeet was very informative on every bit of detail, thanks again!!!
Google
5.0/5
23 Jul 2021
Google Mercedes-Benz and smart of Cheshire Oaks
My car was booked in for service within 24 hours of my calling them. I'm undergoing treatment for cancer and finding it difficult to clean my car so was delighted that it would have a complimentary clean and valet. Unfortunately the valet had not been done. My treatment from all staff was faultless, very friendly and helpful as always.
Facebook
5.0/5
23 Jul 2021
Facebook Mercedes-Benz and smart of Cheshire Oaks
Excellent facilities, great staff and reasonable charges. My car has never looked better.
Google
3.0/5
23 Jul 2021
Google Mercedes-Benz and smart of Cheshire Oaks
Car in for service and MOT + bonnet release lever not secure in its housing. on driving car away warning sound and display showed bonnet not secure. After trying releasing and closing bonnet failed to clear issue returned to dealer. On inspection told the bonnet catch was faulty and needed replacing but bonnet was secure and car was safe to drive. Promised phone call to 1) confirm replacement would be covered by warranty 2) when car could be returned for replacement catch to be fitted. 2 days have passed so far with no contact. I would ask why was car handed back with no mention of fault since warning sounds as soon as car moves off and fault was not present when car handed over for service?
Google
5.0/5
21 Jul 2021
Google Mercedes-Benz and smart of Cheshire Oaks
Efficient friendly service
Google
5.0/5
19 Jul 2021
Google Mercedes-Benz and smart of Cheshire Oaks
Excellent service and correspondence was first class throughout making the whole process run smoothly, just how i like it, well done Mercedes-Benz of Cheshire oaks 👏🏼 WATP 🇬🇧 55 🏆
Google
5.0/5
10 Jul 2021
Google Mercedes-Benz and smart of Cheshire Oaks
I recently visited and spoke with Steve Pike about purchasing a car. Steve was incredibly helpful and professional, as were the rest of the staff on site. I'd thoroughly recommend anybody looking to purchase a Mercedes to check this place out.
Tony Price
General Manager
01244 373473 Email dealership

Our state-of-the-art Retail Centre at Mercedes-Benz of Cheshire Oaks is now open and we're delighted to be able to deliver to our customers from Mercedes-Benz of Chester, the next level in customer service and retail experience.

We're also hugely excited to welcome customers who are new to Mercedes-Benz and smart, with the aim of providing expert guidance and support for whatever it is you need, whether it's from our New car range, our extensive stock of over 100 Approved Used cars or letting us look after all of your Servicing and Repair requirements. Whether you're browsing our beautiful AMG range models, looking to purchase your first car or just want to have a chat over a cup of freshly ground Lavazza coffee, our team of Star Experts will be on hand to provide you with the welcome and service you deserve.