Inchcape Jaguar Preston

Great service from start to finish. Martin was spot on in terms of meeting my requirements and was very clear and honest with me throughout the process. Well and truly above and beyond

Very bad customer experience Staff were generally courteous but hopelessly incompetent Very frustrating experience and would not recommend

Fast and efficient service - I managed to get a cancellation spot so didn't have to wait 2 weeks for my A/C to be fixed during the hottest period on record !! My only negative is the customer experience once you get to the service area - it really isn't clear what the set up is and you have to loiter until someone spots you as there is no dedicated service reception - there was no one around when I went to both drop my car off and pick it up so I ended up waiting around longer than I would have liked, eventually having to accost a random member of staff who happened to be walking passed - perhaps a little more thought needs to be applied to this area of what is otherwise a stunning new dealership.

Courtesy car ready on arrival.Service on car okay...but just a couple of small issues not happy with..

Great range of approved used cars. Excellent service across the showroom and I was dealt with a very knowledgable and helpful sales man, Max. The after sales package is excellent including a two year warranty and breakdown cover. The Jaguar XF I purchased is a great car and passed my expectations. Very pleased and I am very likely to used the company throughout the period I own the car and will consider another one from them in the future

We called in at H A Fox Jaguar Preston showroom just to look at a the new E-PACE (which my wife and I fell in love with immediately.) From ordering through to picking up our new car a few days later the service and attention to detail was exceptional. A big thank you to our sales executive Ryan A who was extremely knowledgeable about the car and did a fantastic job for us. He understood our needs and proceeded at our PACE (sorry for the pun ) and there was no pressure. We had a follow up phone call the day after picking the car up to check if we were happy and if we needed any help with the technology - which we did!! To sum up I can't praise them enough. I would certainly recommend H A Fox /Inchcape.

Polite efficient honest

Jag HA fox Preston have always been fantastic. I work abroad so sometimes it can be a deal to sort things from being away. HA fox are great at setting things up for me through email and always look after there customers. My car has just had major service and it drives like new. They don’t push for a hard sale and simply provide good service from start to finish. My wife has had a merc from new purchased through an authorised dealer and I can say both the car and after service have been shocking. Maybe the big German brand should send their guys to jag so they can a thing or two. I’m now looking at purchasing a 2nd jag for my wife and can honestly say that we will no doubt be Jag drivers for a long time yet. Well done jag and particular thanks to Emily and Jamie at the Preston branch. My wife dreads going into merc but stated to me that the staff at Preston looked after her from start to finish. Thanks Mr Adair

Took my car their for an MOT I chose to wait on site. I must say I was looked after with an offering of coffee and biscuits and above all the service was great the receptionists were lovely and very nice a great experience

Excellent service, courteous staff, works completed to my satisfaction.