Inchcape Jaguar Preston

Took my car for service on Saturday 15th Dec. Had already told inchcape i would wait for the car and not require a courtesy car, my wife and myself were offered drinks and biscuits, saw car being taken it to the workshop and just over an hr later the car was ready for me, washed and vacuumed, first class service , would definitely recommend.

very nice place staff were very helpful from sales right to reception did have an problem on my car it was a used one a they sorted problem out for me ,also was given a staff car to use ,which over all the years its only company to loan me a new car

I went in for some warranty issues and I have to say the service was excellent, great communication, digital video updates were very helpful.

First Class in all dealings with very attentive staff .

inchcape preston waiting 40 minutes to pick car up after a service why is there no service desk in the waiting area

would have given 5 stars, unfortunately, the fact that i called three times before i got an answer to see if my car was ready, pressed the correct No for service dept and each time the message was repeated twice then when the call was put through it rang forever then rang off! But i must say the service from inside reception etc was wonderful, all the staff i spoke with were really helpful, just had a problem with the phone side of things.

Great service, well looked after and nothing was to much trouble. Scott Wilson was a pleasure to deal with and would buy again 5*****

Travelled up to Inchcape Preston to receive my new car. Was extremely impressed with the facility. From the time of arrival was looked after very well, greeted with coffee and a very warm welcome. The car was inside ready for viewing and collection. It was a pleasure dealing with Scott. Explained everything to me very clearly, even if I probably didn’t listen as was too excited getting my car. Great facility at Preston and great service. Definitely recommend Inchcape to others.

I bought an XF from Camryn at Jaguar Preston and could not be more pleased with the car of the service I received. The showroom is immaculate, the staff look after you and the sales process is as smooth as possible. Outstanding customer service.

I purchased a car here. The salesman was friendly, you get lots of coffee, but everything is very slow. Sat waiting each visit while the admin departmy were meant to be doing paperwork. It gave me time to talk to other customers who were equally fed up waiting to pick up spares etc. On collection day my pic up was postponed ‘ because the central IT was down’ . When I arrived at the later time it took 2.5 hours to actually get the keys and go. Lots of apologies but honestly they really need to get this place running efficiently.