Inchcape Jaguar Norwich

I purchased an Ftype V6s from Richard at your branch. The whole process was excellent, a test drive of the demonstrator to start with, sourcing a car and getting it to the branch, checking it over before getting me there for a test drive. The hand over was great even with the current restrictions. Richard's communication including a personal video of the car was outstanding.

The service and information received from Sam Pullen was excellent.

I would highly recommend this dealership. Everyone was very friendly and helpful especially Blake. The experience was great from start to finish.

Very helpful staff.

Very efficient, considering I was only delivering the vehicle from another branch

Through difficult times all of the staff that I met throughout our purchase acted professionally and with great care with regard to social distancing etc. They did this though without taking anything away from the focus on ensuring the customer got exactly what they needed. In particular Blake Jarvis was a joy to deal with. A very competent sales professional who I found to be a credit to the dealership and the Jaguar brand generally. Many thanks

Service excellent under the covid 19 circumstances. Staff polite and calm.

At these strange times of Covid-19, I feel that the dealership have done a great job in ensuring the safety of both customers and staff while still being able to offer an excellent service. The salesman I dealt with, Blake, went to great lengths to explain as much as he could without actually being able to enter the vehicle and offered email contact if/when I ever need it.

A bit of a rotten day weather wise, but we were both greeted with a smile and a warm welcome young Blake dealt with the hand over of keys for the test drive which went very well, and all the following paperwork. I had a slight problem with a key fob which was whisked away and replaced in no time at all. The whole experience was well worth the travel from Kent. Show room was well prepared and laid out due to this damn Covid-19,and a shame the Coffee machine was a no go area. From start to finish the whole process was carried out professionally considering the above. I highly rate Inchcape Jaguar Norwich, thank you so much for my Beautiful vehicle. Kind Regards Graham Simmons Shame I never received the umbrella (Blake)

Picked up new Jaguar XE, excellent car, excellent service, excellent professional salesperson (Jasmine Jermy)