Audi Macclesfield

Excellent service provided when I came in for service . Abin was very helpful and knowledgeable . He seemed to be very fond of Audi products and happy to share the details of work carried out on my car .The Audi cam video was excellent martin explained very well about the car health during the visit . Valeting could improve .The lady at reception was also very welcoming..

Great service and very friendly people car came in for a health check .

Very friendly showroom

Have just purchased a used A3 from Macclesfield Audi,Mike LT made the whole experience enjoyable, he was very patient and no pressure to get a sale. The model we wanted wasn't in stock at Macc, so he showed us offsite stock and gave us the reassurance it would be in showroom condition and it was. Mike went the extra mile here.

I purchased a car through Audi Macclesfield towards the end of 2021 and had numerous issues and the ex employee I was dealing with was not helpful in the slightest, I then was passed to Adrian who has been fantastic the whole way through!! I decided the get a new car due to the issues with my original and he kept me up to date, always responded to my emails straight away and was always on hand for whatever I needed! I waited months for my new car and the whole time he was brilliant!! I’ve picked up my new car and I am so happy, it’s gorgeous and he gave me a very in-depth talk through the car! He won’t be able to get rid of us now as clients as we wouldn’t be able to go elsewhere!

Having had company cars for more years than I can imagine I found myself in the unusual position of being given a car allowance meaning I had to actually go and purchase something. I went to the showroom and asked for advice. I was welcomed by a lovely lady by the name of Freya, her knowledge was such that she was able to talk about all the options that were available to me including all the pros and cons. At the end of the conversation I'd decided which option would be better for me, we discussed various car options and the large stock of good second hand cars they had on site. It so happened that her demonstrator was up for sale, a lovely A5 Coupe so, we went to look at it. Fabulous condition with very low mileage so, the day after I took it for a test drive and loved it, one of the best cars I've ever had so, after the test we looked at some figures and we agreed a price and I'm delighted to say I'm a very happy owner of a fabulous Audi A5 Coupe. Having had the car for around a month now, the after sales has been fantastic, the various questions I've had have been handled professionally and with a sense of urgency, Freya even offered to come to my home to help get the MyAudi app to work, something I'd failed to do! So, all in all, I'm delighted with the service I've received and I'm delighted with the car, I wont hesitate to make Audi Macc the first point of call when I'm ready to change!

Brilliant service from Graham and the team at Macclesfield Audi.

My son purchased an Audi A3 from here this week. I can only praise both Mike LT and Graham! Everything was explained clearly, repeated if I needed, and both staff members were really friendly. On the days leading up to and the day of picking the car up, my son was away and hadn’t done some things he should have (😬) . Mike LT was really patient, understanding and never made us feel in any way under any pressure . Everything I asked for help with or an explanation of was done with complete care and professionalism. They went out of their way to assist when we hit a part ex hiccup… All in all we had a very positive experience. I ended up feeling I was dealing with friends! Thanks so much Mike, really appreciated your kindness, positivity and patience! And thanks to Graham ( on mikes day off) for going through the finance options with me and my son despite my constant questions!!!! Recommend! Xx 👍🏼🥂

Helpful throughout

Amazing customer service from start to finish. I will be all ways dealing with Mike, he makes the whole experience so enjoyable. I can’t fault his approach to dealing with customers and sorting the sales of the vehicle I purchased.