Inchcape Used Car Centre - Burton

Best service I have ever had when buying a second hand car

Worthy 5 stars. A welcoming atmosphere with staff that understand the desire of their customers. From the first viewing to driving my new car away I was kept well informed of everything to do with the car as it was prepared to my standards. The salesman Kais was never pushy and answered all questions to my expectations. He went the extra mile to ensure my car was ready for when I wanted it and even managed to get it out early. All options of buying cars are thoroughly explained so you don’t get tripped up later down the line. A pleasure to to do business with Kais and the team.

I recently purchased a car from Inchcape in Burton, the customer service has been amazing, Alex and team were super professional, kind and courteous the things we took for granted in days gone by...but sadly are no longer common today. They prepared all of the paperwork beforehand, took me for an extended test drive and made a real effort. Straight and honest gentlemen and I will go back to them. Thank you.

I would highly recommend this dealership. I was welcomed by Ben who is one of the Sale Rep, he took care of me from the moment I enquired about a BMW 1 series and also ensured that the finance side of things was pretty much sorted very quickly for me to be able to collect my car within 2 days after viewing and test driving the vehicle. Again I would strongly recommend Inchcape Burton to my friends and families and would definitely recommend Ben to be served by.

Great customer service and communication, recently bought a Mercedes A Class, smooth purchase with no problems at all. After purchase I had noticed some bodywork which was in need of repair, which wasn't picked up during purchase, I contacted inchcape, they were more than happy to put the work right which they did immediately and to a very high standard. Thank you to Ben in the sales department and to Craig in the bodyshop, they did a great job. Highly recommend.

Picked up my new SEAT Leon on Saturday, couldn’t be happy with the service! Test drove, purchased and drove away in the same day! Alex Holmes was brilliant throughout and made the experience stress-free! Thank you

Had my Astra around six months now. Scott dealt with me initially and couldn’t have asked for a better person to guide me through my purchase, explained everything thoroughly in a language which was easy to understand. They have been incredibly helpful since the purchase too, from keeping me reminded about services, and dealing with a couple of issues that I’ve had. Couldn’t recommend this place enough; if ever I’m thinking about getting another used car after I’ve paid off this one, I’ll definitely be returning!

Picked up my A-Class last week. I was able to view, test drive, purchase and drive away same day. Fantastic service, Jason and Alex were brilliant. Really please with my new car.

I bought my car from Inchcape Used Cars. The customer service is flawless and I cannot praise them enough for the journey into my new Volvo S60 which I collected 15th November 2019. I would highly recommend this garage to anybody looking for a quality used car. Mark Reynolds

The guys who work there Alex And Joey were brilliant. Very helpful and not pushy at all. Explained everything they had to offer very well and the exciting experience of buying a new car was made very easy and stress free. Totally recommend them for buying a car and will definitely go back there for after care and other vehicles.