Inchcape Used Car Centre - Burton

I was attended by Robert Kerr. He was very kind and helpful during the visit. The purchase experience was very nice. He explained me everything in a very clear and detailed well.

Lovely gang, very efficient and unbelievable honest - never felt like I was being sold something I was unsure of or didn't want, super service! Thanks Ben & Alex! Love my new car :) Would recommend Inchcape Used Cars Burton to anyone!

Overall a good experience. There was a bit of waiting around due to it being the weekend both when I viewed / had my test drives and when I collected the car I decided to buy, but the buying process went smoothly and I felt I got good value for money.

Excellent service from start to finish. Gary was very professional to deal with, thank him for finding just what I was looking for.

Service side not so good

We were picking up a "new" used car. Joe Hind handled the documentation & taxing of the car promptly & efficiently. A "manager" (who did not introduce himself,) covered the "duty of care" aspect. The car was immaculately prepared & Joe took us to the car & ran through some of the setting menus & answered any questions that we had. Joe was friendly & very helpful throughout, including the previous test drive, etc. Unfortunately, the car came with just one key, otherwise it would have been a 5 star review.

Great customer service, friendly staff, especially Rob that took me through all the process of buying my new car to collection. Couldnt be happier thanks guys

Fantastic experience at Inchcape Burton! Went in looking to trade my Fiesta for something a bit more exciting. The guys had me sorted with a Mercedes A class by the next day. The process was very easy and the team were great. Thanks Scott, Alex, Gary and Paul!

Ben Clarke was an efficient, organised, polite and friendly man. The whole experience was excellent, thank you. The extra car packages will not be required, thank you. Regarding the car, I am very pleased with my purchase. B. Slater

I was very pleased with the service I received at Inchcape. On arriving at the Centre, I was quickly approached by a salesman but he was happy to allow me to browse at my leisure. The salesman from whom I purchased the car was friendly, well mannered and obliging at all times and listened carefully to my requirements. He was particularly helpful during the test drive and was able to answer all my questions about the car. The purchase was quick and easy. Based on my experience, I would be happy to recommend this dealer. January 2020