Inchcape Used Car Centre - Burton

I have dealt with Paul in the Service and MOT dept on several occasions and found him and his team to give excellent Customer Service.

Ben, was really helpful from Day 1. He was open and honest, very quick with his responses and nothing was too much trouble to ask about. I would highly recommend

Excellent service, never had the experience these guys give when buying a used car..

The guys at Burton were truly a pleasure to do business with . Done all they could to make things easy and smooth for the customer ... will definitely recommend and go back ... Best experience buying a car ever ...

Great service from start to finish! We picked up my first car today after a test drive last week and the whole process was quick and easy. The car had black alloys which were peeling off but they offered to respray them before collection and the car looks great! We were served by Ben who was great and really helpful. Thank you! Would definitely recommend!

Brilliant customer service, all of the staff were extremely friendly and helpful making the experience really easy and pain free. The whole end to end process was handled with great professionalism and customer experience in the forefront of their whole sales and care experience. Thanks to Sam and Alex for all you did, and getting my Mini ready to go... so happy with my dream car.

Brilliant customer service, all of the staff were extremely friendly and helpful making the experience really easy and pain free. The whole end to end process was handled with great professionalism and customer experience in the forefront of their whole sales and care experience. Thanks to Sam and Alex for all you did, and getting my Mini ready to go... so happy with my dream car.

I dealt with Sam, who was friendly, knowledgeable and nothing was too much trouble to sort. He didn't try the 'hard sell' which was great as that can be so off putting. The car I was going to get was missing the headrests and manual which he sorted out and he also went above and beyond to sort the lack of history with the car out (even though that was my mistake as I thought that the advert had said it had a service history, which it didn't.) I felt that if there were any issues with the car after taking it I would have confidence in coming back to get things sorted though hopefully that won't be needed. Very pleased with the service provided and would recommend.

Well oganised service provided. I travelled up from Dover, Kent after I saw the car I wanted on there website. I resevered & booked a visit for test drive & full checks & completed purchase on same day. The staff were helpful & I would recommend this dealership.

This was mine (24F) and my partners (25M) first visit to a car showroom and the first time looking into financing a car rather then paying out right. We had no intention of buying same day originally. We were looked after by Ben throughout our whole instore experience after emailing through to ask for more details on financing. Everything was explained thoroughly step by step and any request was never too much. No sales pitch was given and no pressure added into making a decision asap. Covid restrictions in place did not hinder the experience and the staff, for the most part, were brilliant at encouraging the use of their procedures even providing gloves when necessary. After not being convinced by our original choice of car we were more then welcomed to view any of the others available and ended up making our choice later that day due to the confidence we had found by an exceptional level of customer service. The test drive was an half hour slot to drive around while the salesman remained on site. Due to transport issues I needed to pick the car up a few days later which was no problem at all. All paper work was sorted and a member of staff was introduced for the collection of the keys on my chosen day. The tank was also refilled with enough petrol to get me home from burton and back to Derby. Will be recommending highly in the future.