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Volkswagen Van Roadside Assistance

Every new Volkswagen Commercial Van comes with free roadside assistance cover for the first three years for your complete peace of mind. Volkswagen Commercial Vehicles deliver this comprehensive Roadside Assistance service in the event of a breakdown, road traffic accident or vehicle off road situation.

Inchcape Volkswagen Commercial Vehicles Roadside Assistance Contact Number:
0800 777 172

What's included?

✔ Breakdown Assistance

If your vehicle breaks down at home or place of work, Volkswagen Roadside Assistance will attend to either repair or recover the vehicle.

✔ Vehicle Recovery

If we can’t fix the issue on the spot, we will arrange for your vehicle to be taken directly an approved Volkswagen Van Centre

✔ Accident Recovery

If you’ve been involved in an accident and your vehicle cannot be driver, we will get you to an approved Volkswagen Van Centre as soon as possible. Don’t forget, as an Inchcape customer, you automatically benefit from our complimentary Inchcape Accident Aftercare service.

✔ Onward Travel

If we are unable to fix your vehicle at the roadside, we’ll either give you a replacement vehicle, arrange alternative transport, or arrange accommodation nearby.

✔ Secure Storage

If your immobilised vehicle needs overnight storage, we can arrange for it to be collected and taken somewhere secure until we begin repairs.

✔ Message Service

We can pass on any messages to friends, family or colleagues if you find yourself stranded so that you can stay connected wherever you are.

✔ Caravan/Trailer Assistance

If you were towing a caravan or a trailer at the time of your breakdown or accident, we will ensure that it’s removed from the road and taken somewhere safe and secure until repairs are complete.

✔ European Assistance

Your Roadside Assistance is valid throughout Europe, so if you breakdown or have an accident whilst abroad, we are still just a phone call away.

We’re with you all the way

Our team of 90 Volkswagen Group technicians are based all around the country because we know that breakdowns can happen anywhere, and at any time. Each vehicle that they drive is equipped with the latest diagnostic equipment and specialist tools and parts so they can tend to you from roadside and get you moving again as soon as possible.

Dedicated call centre

The Volkswagen call centre can help you through any breakdown or accident that you have. All call centre employees are trained to understand mechanical and electrical problems and can provide you with clear, technical advice. Simply call 0800 777 172.

Extended cover

If your vehicle is under 10 years old, you can extend your roadside cover beyond the standard three years by calling 0800 912 14414.