Inchcape Volkswagen Exeter

Aaron was amazing at getting us exactly what we wanted! Couldn't be happier!

Jamie was very thorough with his hand over process and remained available for any enquiries

An average visit. Service was acceptable. The car we bought was pre registered with only 10 miles on the clock. It has been cleaned but wasn't how I'd expect a dealership to present a car to a buyer. There were no mats or parcel shelf etc within when we viewed.

This is the second time I have bought a new VW Polo from Inchcape Exeter. The showroom felt very safe during these strange COVID times. Danny answered my questions fully and came across as genuinely very enthusiastic about the VW brand. It really felt like I'd just dropped in to see old friends. It was good to chat with Aaron again who made the point of taking a few minutes out of his day when I collected my car. I really can't fault Inchcape Exeter and have no hesitation in recommending them.

Great staff

Excellent service !!!

Cambelt and water pump change

I bought my Passat at the end of March 2015 and the salesman was excellent, I only had 14,000 miles on the clock so this made me confident that it had a long life ahead, unfortunately the turbocharger seized and I drove it back to the dealership to use the generous unlimited miles warranty offered on used cars there, I have always had the best service and the car was booked in immediately and 25 hours later can you believe, the car had a new turbo and was valeted on its return! I have been there ever since for every service and even for my tyres! the staff are exceptional and customer service is the best I have ever received for a major brand. I am sure that I will buy my next Volkswagen at Inchcape Exeter..

A few weeks ago my dad and I went round the car garages in Exeter to find my first car. We went in to the Volkswagen garage and were greeted by the lovely receptionist who asked if we had an appointment. We did not make an appointment so the receptionist checked if there was anyone available to help us. Luckily Martyna was able to help us on the day. She asked me what I was looking for and showed me around a few cars that fit my criteria. She asked if I wanted to test drive one of the cars I was really nervous at first as I had not driven in a long time but Martyna made me feel really relaxed about test driving it. I loved the car after test driving it therefore, Martyna went to speak to her manager to get the price on the car for me. Martyna went above and beyond as she came back with a price of the car I tested and another car that the garage has just got hold of which was brand new and limited addition. Although I was not able to see the car in person she showed me some pictures and I absolutely loved it but could not commit there and then as I had to speak through it with my mum too. Martyna and her manager were able to put the car on hold for 2 hours and said to call them as soon as I knew if I wanted the car. The following morning I called as soon as the garage opened as I decided that I definitely wanted the car, Martyna sent me all the paperwork over straight away via email. I had so many questions to ask her as I had never bought a car before and did not understand some of the terminology I called her at least 4 times that day and she answered straight away to help me. As I had never seen my car before when it arrived at the garage Martyna sent me a video of the car so I could have a good look. This was really unexpected but very much appreciated to know that it is all ok. I am so happy with the car and I know that I can call Martyna at any point if I had any questions or queries at all.

Amazing service, was able to answer all my questions whilst trying to figure out the best way for me