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Inchcape Volkswagen Cheltenham

Tewkesbury Road, Cheltenham, Gloucestershire, GL51 9AH
4.1 /5
348 reviews

Opening times

Sales:

Mon to Fri 8.30am–6pm
Sat 9am–5pm
Sun 10am–4pm

Parts:

Mon to Fri 8am–6pm
Sat 8am–1pm
Sun Closed

Service:

Mon to Fri 8am–6pm
Sat 8am–1pm
Sun Closed

Available services

Accident repair
Body Shop
MOT
Motability
Parts
Sales
Servicing

Read our reviews

Google
5.0/5
8 Nov 2021
Google Inchcape Volkswagen Cheltenham
Bought a part exchanged BMW from Colin and the team at their UCC site. Very helpful and excellent service. Sorted me out with a few extras including new tires and a service. Great communication from Colin and a pleasant experience.
Google
5.0/5
27 Oct 2021
Google Inchcape Volkswagen Cheltenham
Professional and friendly service , every detail explained throughout
Google
5.0/5
27 Sep 2021
Google Inchcape Volkswagen Cheltenham
Can't beat VW. All of the staff are so friendly and welcoming. Great service and complimentary wash in an out. Car looks good and I feel safe with my local VW showroom. Good all round treatment for me and my car.
Google
5.0/5
26 Sep 2021
Google Inchcape Volkswagen Cheltenham
Great team of people.
Google
5.0/5
10 Sep 2021
Google Inchcape Volkswagen Cheltenham
Good experience. Helpful informative and excellent product knowledge.
Google
5.0/5
23 Aug 2021
Google Inchcape Volkswagen Cheltenham
I have updated my review after receiving my car back from Inchcape VW Cheltenham. I have left the original review text below for reference and a back story of my situation with respect to my Touareg. I just call out Danielle as being absolutely superb under extremely trying circumstances. Despite the obvious impact the pandemic has caused she was the catalyst to ensuring that VW carried out a significant amount of work in order to provide me (a stroppy and forthright customer) with true customer service. All of this work at no cost to me except perhaps some time and inconvenience. She (and her team I suspect) have delivered way beyond what I was expecting. I am extremely grateful for her efforts and the regular updates she provided me to let me know the current situation. I will be taking my car back to this garage because I know with certainty that they really do value their customers. Thank you. Took my VW Diesel Touareg in on 19 July as had a DPF issue. Now 28 July and still haven't got my car back. Almost zero contact with them since despite calling and leaving messages. A fairly small job to force the DPF to regen still hasn't happened and I've been without a car since 19 July. Notwithstanding the poor implementation of DPF management in the VW range of vehicles, it is disappointing to be left in the dark. VW should do better and this experience with VW on top of emissions cheating means I'll never be a VW returning customer. Poor service and lack of interest in their customer service support. I'm sure they're extremely helpful and supportive during the sales pitch and process.
Google
5.0/5
10 Jul 2021
Google Inchcape Volkswagen Cheltenham
Cannot thank the sales team enough for the service I received today. We dealt with Arry and Georgia and they were both fantastic from start to finish! The car was prepared for me to view at short notice and test drive. They offered me some finance options which I hadn’t thought about before hand but made sense in the end. Cannot wait to pick up my new VW Golf from them later next week.
Google
5.0/5
26 Jun 2021
Google Inchcape Volkswagen Cheltenham
Thanks Tom for providing us with our electric Renault Zoe It was a pleasure to do businesses with you
Google
5.0/5
16 Jun 2021
Google Inchcape Volkswagen Cheltenham
Excellent service from Megan during sales process. Communication was very good
Google
5.0/5
15 Jun 2021
Google Inchcape Volkswagen Cheltenham
Good and efficient service provided in a timely manner.
Dennis Rousianos
General Manager
01242 362739 Email dealership

The first choice for Volkswagen sales and service in Cheltenham, Cirencester, Gloucester, Stroud, Evesham, Tewkesbury and the surrounding Gloucestershire areas, our Volkswagen Cheltenham dealership is part of Inchcape Retail, the UK's leading motor retailers.

Whether you are looking for a top-quality new or used car or a professional service for your beloved VW, the Inchcape Volkswagen Cheltenham dealer can help.

All of our staff members aim to deliver the highest levels of customer service and are waiting to direct you towards your perfect Volkswagen today. You can even book a test drive online to get a better feel of any of our vehicles.

 

Take a look at all of the services available at our VW Cheltenham retailer online now, or get in touch if you require further information.