Friendly staff, very helpful and professional...!!
23 May 2018
booking in car for mot/service was easy…
booking in car for mot/service was easy & quick,as was collecting curtesy car.phoned me when it was ready & collection also ok
Mr John Miller
16 May 2018
Great reception; all done nicely.
I am appalled, however, that brake fluid is not changed or considered as part of the service contract I use!
13 April 2018
Work completed on time.Car returned…
Work completed on time.Car returned clean and tidy, Good explanation of work carried out,
Mr Edward Popplewell
03 April 2018
Did not clean car as part of MOT.
Oil and dirt on doors and door handles.
Did not change oil.
Mr Andrew Whittaker
29 March 2018
REVIEW OF THE FIRST SERVICE OF MY VW PASSAT
Very pleased with all aspects of the service delivery at Smith Knight Fay Oldham: the staff are first rate and very professional.
I have only one gripe and that is the poor standard of the wash and vacuuming of my vehicle and for this part of the service I can only award a score of 2 out of 10 marks for the following reasons:-
1. None of the alloy wheels were cleaned and they were just left with the deposits of dust and grime from the brake pads and road use etc.
2. No attempt was made to clean the bodywork from knee height downwards. Quite disappointing the car just needed a simple wash.
27 March 2018
Arrived with a check engine light left with a broken engine.
I brought my car in to diagnose the check engine light. I was informed that the issue was with the timing chain and would cost >£1k to sort. I did not get the work done then but when my car was brought around for me the engine was in such awful condition that I barely made it 400 meters down the road before the engine would not start and I had to call a recovery vehicle. On returning to the garage I was informed only then that this could have happened at any moment with this issue.
I took my polo in for a service every thing was very easy. I made enquiries about the new golf came away with a lot of information. thanks to everyone who helped.
12 March 2018
I was met with a courtesy car which kept me on the road all day.
When I picked up the car, I was told that the parts for the recall had not yet been made available, so unfortunately I will have to have another day without my Passat.