Inchcape Volkswagen Altrincham

Friendly staff good quality service

Sales man was competent but has yet to email details of car.

Very helpful staff, handled my enquiry very quickly and efficiently.

Very friendly staff, a large number of cars to choose from, easy to find, would recommend

Great and easy experience all the way through everything was explained well and the staff were very welcoming

Very friendly staff at the service desk. Great service.

Good and Fast service

The service given by Chris was outstanding from my initial phone call to the hand over,full marks to him.

Really helpful, confidential, relaxed atmosphere. No pressure or fuss, really lovely experience.

We booked a 2 hour waiting slot. For us this meant we could have a relaxing lunch at the Evuna restaurant (Altrincham), and return to collect our car in good time within the two hours. When we checked in with Gavin , he said the work might only take 1 hr 15 mins, or so. We were OK with that, and changed our lunch plans to have just a snack at a cafe instead. We returned just on the hour, and waited for a further 45 mins for an update. Gavin then came over to us to explain that the workshop's air conditioning m/c wasn't working. He apologised for the delay, which turned out to be another 45 minutes. So our 2 hour waiting slot became 2 and a half hours, and we could have had our nice lunch after all. A bit disappointing for us sadly. In hindsight I thought I might ask for a discount off the air-con service.