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Inchcape Toyota Oxford

Oxford Motor Park, Langford Lane, Kidlington, Oxford, Oxfordshire, OX5 1FJ
4.4 /5
1,006 reviews

Opening times

Sales:

Mon to Fri 8.30am–6pm
Sat 9am–5pm
Sun 10am–4pm

Parts:

Mon to Fri 8am–6pm
Sat 9am–1pm
Sun Closed

Service:

Mon to Fri 8am–6pm
Sat 9am–1pm
Sun Closed

Available services

Accident repair
Body Shop
Fleet
MOT
Motability
Parts
Sales
Servicing

Read our Reviews

Google
5.0/5
21 Oct 2021
Google Inchcape Toyota Oxford
First class customer service from Noel. We have recently purchased a used car from inchcape Oxford. Our salesman Noel was very friendly and professional throughout the sale. Not in the least bit pushy as we found with other dealerships. Would highly recommended if looking for a new or used car.
Google
5.0/5
12 Oct 2021
Google Inchcape Toyota Oxford
Free courtesy car, careful management of service and costs, keeping me informed. Very efficient.
Google
5.0/5
7 Oct 2021
Google Inchcape Toyota Oxford
Great experience buying a used car from Inchcape Oxford. Mitch was very accommodating and straightforward, wasn't pushy and all and made the whole process thoroughly enjoyable. Peace of mind as well knowing that they did a full service before turn over and warranty is backed up by a proper garage. So far very happy with our purchase.
Google
5.0/5
5 Oct 2021
Google Inchcape Toyota Oxford
From the minute I arrived at this very busy time I was treated efficiently and courteously, and enjoyed chatting with the staff while the nature of the vehicle problem was identified, and later when collecting the car. Before collection, I received a very thorough and methodical video made by Justin Gardner while he was running checks on my vehicle, with info on the problem with the towbar and action taken to rectify it. On collection the car was delivered directly outside the showroom. I left a very satisfied and valued customer.
Google
3.0/5
4 Oct 2021
Google Inchcape Toyota Oxford
We were disappointed in the lack of attention to detail and poor communication. The car was left at the front of the dealership for us, on getting in, our dashcam was hanging by its wires and the car had not been cleaned. On several occasions it was mentioned that our tyres were getting close to needing to be changed, it felt like a hard sell technique. When we got home and looked at the paperwork we saw there was a note saying one of the rear doors could not be opened from the inside! Nobody even mentioned that or asked if we wanted it to be fixed.
Google
5.0/5
1 Oct 2021
Google Inchcape Toyota Oxford
What a wonderful experience it was dealing with Darren and Inchcape Toyota Oxford. We have just taken delivery of our new RAV4 Excel. Darren’s honesty, commitment and professionalism gave us the confidence that we were at the right dealership making the best decision. We look forward to working with Darren and his colleagues to get the best out of our RAV4 in the years ahead.
Google
5.0/5
28 Sep 2021
Google Inchcape Toyota Oxford
Easy to book in and out. Excellent service all round
Google
5.0/5
27 Sep 2021
Google Inchcape Toyota Oxford
Everything was fine until the delivery of the car, everyone was so prompt and accommodating. But as soon as the car was handed over, I guess their target was met and I was left to fend for myself. It was so difficult to get through over the phone to the same people I had interacted regularly before. Even if I did, it was so difficult to find a resolution until I went there myself. I know its a used car but I don't think this was fair. Also, the immediate reaction to the missing service manual was an email with the service record, which is fine now. But in a few years when I want to sell the car the same people will knock off some value of the car because of the missing service manual. Then with regards to the door lock, the response was "that's how its supposed to be" until I asked them to prove it to me in another car, which they could'nt. They have finally booked me in for a service to resolve the door lock issue but I am still waiting for the service manual. I wish the good service would have continued post sale as well. Update: After raising the issues that I did. I am happy to say that Patricia and Adrian from Inchcape were really accommodating and made sure that all the issues were sorted out. It was indeed a roller coaster of emotions but I am happy to have finished it on a good note.
Google
4.0/5
27 Sep 2021
Google Inchcape Toyota Oxford
It was noted how busy your unit was on this visit. Some paperwork took a while but generally I was offered a comfortable wait for my service. However because of the rushed atmosphere I didn't pay much attention to the car valet. On closer inspection I found the liquid used for tyre slick was on the drivers seat and inside the door on this side. This same liquid was smeared around the front bumper and on the passenger leather seat. The same was around the rear bumper and boot for. I have since found the same on both front carpets. I accept that the valet is a privilege and free. However I also presented a clean far to your unit and so I was not happy to clean up this mess. Sometimes pressure of work results in rushed extras.A quick check by admin staff would have saved this embarrassing result. Perhaps this could be the answer to what is an excellent service.
Google
5.0/5
24 Sep 2021
Google Inchcape Toyota Oxford
Mitchell Hastings made my new car purchase very easy and satisfying. He easily guided me through the complex paperwork. I have had a very good relationship with Inchcape for 20 years and am a fan of Toyota cars.
Paul Lovney
General Manager
01865 565432 Email dealership

The needs and satisfaction of the customer is our priority above anything else at Inchcape Toyota Oxford. We have been helping customers buy and maintain Toyota cars for many years and have grown our service to encompass all the Toyota facilities you could possibly need. We provide an extensive range of specifications on the entire Toyota range; including the IQ, Aygo, Yaris, Prius, Land Cruiser and many more models across all segments. You will also have access to more than three thousand pre-registered, ex demonstration and approved used Toyota cars for sale in Oxford or surrounding areas that have all been handpicked and driven down in price by our extensive buying power.

Whatever your budget and requirements then our team of advisors will be able to find the right model on a package that suits you, so don't be afraid to ask. Selling you the right model is just one aspect of our business as our priority is to ensure that you are not only happy when you drive away, but for the full length of your ownership with our after sales service. This includes servicing, insuring and offering extended warranties on your car to help guarantee you stay happy for longer after your purchase. Our professional after sales service delivers Toyota trained technicians using only genuine manufacturer’s parts and the latest equipment to keep your Toyota working to its best everyday.