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Google
3.0/5
24 Mar 2024
Google Inchcape Toyota Derby
After a year without a car I choose Toyota Derby to buy my next small city car and here's my story. After viewing a car online (2019 plate) it was pretty easy to arrange a test drive and no obvious issues appeared during the test drive. The price was a little higher compared to other dealers but thought you're paying for that peace of mind and 12 month warranty. Unfortunately, if you want to buy a car on finance there is a maximum limit they will accept for a deposit, so I decided to view another car at a different dealership first. I wanted to pay a certain amount each month over a two/three year period. After visiting another dealer I decided it was worth paying a little extra at Toyota Derby for that peace of mind (worth mentioning I paid in full just under £8000). During payment at the dealership I was told the extras available (e.g. additional warranty/service plans) but wasn't pressured into anything and declined the extras. Salesman was polite and efficient during the process. The 12 month breakdown cover that's advertised online was not included, so if you want this included get it in writing. Two days later the car successfully passed an MOT (no advisories) and I drove away the car. I was told they would put some extra fuel in the car when collecting but they didn't follow through on this agreement. Again, get it in writing if it's important for this to be included. Unfortunately, an issue developed on the motorway the very same day so I contacted the dealer to arrange for the car to be checked. Long story short, it took two weeks and two visits to get the issue sorted. In the end the rear brake pads were changed and front brakes cleaned. Also, a few days after owning the car I thought a stone chipped the windscreen but when AUTOGLASS turned up to repair it, they said the chip has already been cheaply repaired and nothing could be done but to replace the whole windscreen if I wanted to. Apparently this happens often so I would closely check all the windows and not just the bodywork when viewing a car. I was not advised about the chip when viewing the car or from the MOT but it is still legal to be on the road. Overall, I have had the car for a month now and no issues since getting the brake pads replaced. It was a little frustrating getting it repaired but the dealership honoured the warranty and got the issue sorted. The repaired chip is annoying but it's a lesson learned from for when I purchase my next car. If I had known before what I know now about the car, I would of paid less. Would I go back to purchase my next car? Probably not.
Google
5.0/5
20 Mar 2024
Google Inchcape Toyota Derby
excellent service
Google
5.0/5
19 Mar 2024
Google Inchcape Toyota Derby
These people are very good to deal with they are polite professional go the extra mile and really put you at ease through the sales process nothing is to much trouble for them I get stressed very quickly and impatient but I found them brilliant and if there after sale are has good has what I've experienced up to now I can't recommend them enough well done guys and girls you've done yourself and Toyota proud x
Google
5.0/5
18 Mar 2024
Google Inchcape Toyota Derby
It was very good and friendly to discuss with them
Google
5.0/5
10 Mar 2024
Google Inchcape Toyota Derby
The service was wonderful from start to finish. The staff were wonderful, polite, helpful and made the whole process go through smoothly. Thank you
Google
5.0/5
8 Mar 2024
Google Inchcape Toyota Derby
Took my Corolla for a Service. The staff were amazing and friendly as ever. The place is immaculately clean and welcoming
Google
5.0/5
8 Mar 2024
Google Inchcape Toyota Derby
I found everyone I dealt with to be enthusiastic and eager to help with all the transactions taking place. A pleasure to do business with
Google
5.0/5
6 Mar 2024
Google Inchcape Toyota Derby
Great, friendly, and knowledgeable staff. It was an absolute pleasure from start to finish. I was kept in the loop as to the whereabouts of my car and was made to feel special when we collected it. The staff couldn't do enough for us. Highly recommended.
Google
4.0/5
4 Mar 2024
Google Inchcape Toyota Derby
What a nice welcome from the young lady in the showroom and assisted with booking my car in for its annual service. I was offered a coffee to which the young lady brought it to me. What a credit to the group she is
Google
4.0/5
2 Mar 2024
Google Inchcape Toyota Derby
Great experience as a first-time buyer. Staff are nice and efficient. Amelia and Jordan helped me every step of the way. Very patient to answer all my concerns and questions. The transaction was smooth and fast. Took only 5 calender days and got the car delivered to my doorstep.

New and used car sales, servicing and MOTs




Welcome to Toyota Derby located on Orient Way, Pride Park, Derby in Derbyshire

Our team are expertly trained and on-hand to help with all your Sales and Aftersales requirements, so contact us today or use our online tools to book a Toyota test-drive, book a Toyota service or MOT, value your current Toyota or create a personalised quote with our competitive finance. You can also reserve a new or used car from just £99, buy online and have it delivered to your doorstep.  

You can just sell your current Toyota to us, even if you don't buy another one. Simply grab an instant online valuation and arrange to drop it in to us at a time to suit you.

It's that simple In just 4 easy steps you can sell your Toyota at a competitive price:
  • Online valuation 
  • Contact details 
  • Drop-off
  • Secure payment

Toyota Derby offer both servicing and MOTs with expert technicians using advanced diagnostic systems and equipment. Servicing your car with us includes many other benefits:
  • Genuine Toyota Parts covered with a minimum 1 year warranty
  • A courtesy car, collection and delivery service, or lift, subject to availability
  • A while-you-wait MOT or service, with free Wi-Fi, and complimentary refreshments
  • Free comprehensive vehicle health check examining: tyres, brakes, lights and fluid levels
  • Personalised video of your vehicle inspection from your technician
  • 0% APR finance and spread the cost of repairs with our service plans 
dealership - Toyota


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Trusted By Customers For Over 175 Years

We're committed to giving our customers more


Whether you are looking for a brand new or approved used Toyota, a service, repair, or MOT, we are committed to giving you more of everything; more choice, more value, and more peace of mind. 

Browse hundreds of new and used Toyota cars available in-store. Or browse online and benefit from total convenience with our home delivery or click and collect service. Our Inchcape used cars also come with a minimum of 12 months warranty (excluding bravoauto) and breakdown assistance (excluding bravoauto), at least a 9 month MOT and our multipoint check. Click 'Why Inchcape' below for full details.

Discover more reasons to choose Inchcape below.



You have come to the right place for the very latest offers and deals on a staggering range of new and approved used Toyota cars at Inchcape Toyota Derby. Customers travel far and wide to visit us at our Pride Park location due to our commitment to making sure that each and every customer that steps onto our site leaves one hundred per cent satisfied. This includes our prices on the entire new Toyota line-up and on a huge range of over 3,000 approved used Toyota cars for sale, which have been handpicked by our network of buyers to guarantee great value for all. If you can’t decide which exceptional model is best for you, then let one of our advisors who has years of experience to pair you with the ideal model, specification and finance package.

At Inchcape Toyota Derby, we stock the whole range of Toyota cars from innovative small cars including the IQ, Aygo, Yaris and Auris; to the pinnacle of hybrid technology of the Prius; right up to highly capable 4x4 off-road options like the Rav4 and Land Cruiser. Better still, our team won’t forget about you when you drive off in your car with our keenly-price professional after sales support able to service, maintain and repair your Toyota for years to come via our authorised service centres that use only genuine parts and the latest equipment.

That is the reason why so many customers trust Inchcape Toyota Derby, so why not pay us a visit on Orient Way or start your search for your dream new or used Toyota for sale right here.