Lexus Leicester

I recently found that the Lexus Experience at Lexus Leicester, which in my previous dealings with them a number of years ago was superb, has become even better. Harry, who sold me my new car, made my wife and I feel very welcome when we arrived for our test drive. He then went through everything regarding the car and the purchase in detail and very clearly indeed. When we returned to collect the car, it was ready waiting for us (we were early. Very early...) yet Harry made himself available to manage the paperwork and do the handover. The whole experience from booking the test drive to driving away with a very wide smile on my face was totally stress and hassle free, and it was a pleasure to part with my money. I can give a 100% recommendation to Lexus Leicester, and I will definitely be returning there for servicing and to replace my current car when the time comes. Oh, and as several other reviewers have mentioned, the hospitality and coffee are sublime.

You cant hate Lexus

What lovely people. Only a regular service, but treated wonderfully by all the staff. Kept me up to date with how things were going. Timings were spot on. May just consider Lexus Leicester as my favourite coffee shop, Costa, Nero, all the rest look out. Thank you Lexus Leicester.

Great service and all on time.

Lovely place shame the wouldn't give me good deal

Excellent service once again from the Lexus Leicester Team (in particular Emma Beadman) for my Annual MOT and Service. Thank You.

Josh Moore has always provided amazing service! would recommend 100%

Normal Lexus level of service.

I collected my beautiful Lexus LC500 sport+ on Saturday, I must comment on the fantastic way in which the sales team looked after me in particular Alex, nothing was too much trouble for her even to coming and picking me up to collect my car. Great service from a great team, would reccomend them to anyone. Mark Burnham

Sales staff were excellent but unfortunately on the day to collect the car the detail as you prefer to call a valet was completely unsatisfactory. There were 2 scratches on the car, one filled in with incorrect paint and the car was not cleaned sufficiently. We found a child's old used lollipop stick in the door, the car was not vacuumed properly. Evidence of this around the seats and foot well mats. Also the steering wheel was grubby and one of the alloy wheels still had a large amount of break dust on it. For such a prestigious car dealership we would have expected the car to be in pristine condition.