Exceptional Customer Service Experience! I recently had the pleasure of experiencing truly outstanding customer service, and I am compelled to share my positive encounter. From the moment I reached out with my inquiries, the support Sales team demonstrated an exceptional level of understanding and dedication to meeting my requirements. What sets this customer service experience apart is the genuine effort made to comprehend my needs. The representatives not only listened attentively but also asked insightful questions to ensure they fully grasped the specifics of my situation. It was evident that their primary focus was on understanding rather than simply providing generic solutions. What struck me the most was the Brett team's commitment to going above and beyond to help. Instead of offering quick fixes, they took the time to explore various options and presented tailored solutions that addressed my concerns effectively. This level of personalized attention made me feel valued as a customer and reinforced my confidence in the company. Throughout the interaction, the team exhibited a high level of professionalism and patience. They were courteous, friendly, and genuinely interested in ensuring my satisfaction. Their dedication to resolving my issues in a timely and efficient manner showcased a commitment to customer-centric values that is often hard to come by in today's fast-paced business environment. In summary, my experience with Land rover Guildford Sales manger (Brett) customer service was nothing short of exceptional. Their understanding of my requirements, willingness to help, and overall commitment to providing outstanding service have earned them my loyalty. I wholeheartedly recommend this business to anyone seeking a customer-focused and solution-oriented experience. Thank you for setting the bar high and making customer satisfaction a top priority!

Rob Kipping’s customer service was the best we have experienced. Nothing was too much trouble for Rob, he stayed in regular contact with updates, and he went the extra mile sorting a courtesy car to keep us mobile.

I dealt with Stirling and Steve for my purchase. Great people to work with. Recommend!

Absolutely the best JLR dealership I have encountered. I wish I had purchased my Range Rover form them in the first place!

Eddie and Stephen have been really helpful. Nice team.

Great experience with this showroom, everyone we met were very friendly and happy . A really positive atmosphere

Fantastic. Stephen looked after us and provided us with an honest and timely service.

Fantastic customer service 10/10

Picked up my Disco Sport last week after recieving a great service from Inchcape Guildford. Rosie dealt with my purchase from start to finish and was even kind enough to come in on the first day of her annual leave to hand over the car to me personally as it was the collection that that most suited me. Would highly recommend.

Picked up my Disco Sport last week after recieving a great service from Inchcape Guildford. Rosie dealt with my purchase from start to finish and was even kind enough to come in on the first day of her annual leave to hand over the car to me personally as it was the collection that that most suited me. Would highly recommend.