Inchcape Jaguar York

Bought a used car and was very happy the the experience, Andrew Ball was our sale representative and was very good and helpful. Got a good trade in for our old car (better than we buy any car). Only problem we had was we tried to call 4 times between choosing our car and picking it up and olny once got a call back. Not very professional and very annoying. Would have got 5*

Could'nt fault any part of the visit to yourselves. From Mathew introducing himself and the XJ to road testing and a week later to the collection of the vehicle. Thats how it should be. Regards Peter

very pleasant experience, friendly, timely and very welcoming people

A very pleasant experience, from initial contact with the dealership the service was to a very high standard with friendly informative staff. The reception staff made us feel welcome and provided refreshments before meeting Matthew Welch our dedicated salesperson, Matthew displayed excellent product knowledge and very good interpersonal skills which led to the purchase of our new vehicle

Excellence service with personal attention to detail from Aaron who always make time to have a chat with customers to ensure the customer needs are met fully.

Really buzzing this morning, but Amy (Oxberry) sorted me. Latte to enjoy, and sorted in super quick time. Big Thanks Amy.

The sat navigation was unserviceable when I picked the car up on 6th January. Why was the car fault not picked up on the pre-release check. It is now 10th of January and the car is still not serviceable. The members of staff have been very courteous throughout this dreadful experience of mine, but I should not have been placed in this situation in the first place and neither should it take this length of time to repair the vehicle. The problem has now been resolved and I thank Inchcape for helping me throughout this ordeal. In my opinion it was Jaguar UK that was holding everything up by slow delivery of parts and appropriate information to the dealer.

The whole experience from the test drive, to driving away in a new E pace was outstanding. George had excellent customer service skills and made the whole process easy, hassle free and he kept us regularly updated and informed. I would highly recommend Inchcape Jaguar York and their salesman George. *** First class service ***

The people are brilliant. But the cost of the service is really poor value for an electric car

Very friendly and helpful staff. Most of the work was done via email and telephone. Visit to the dealership was very straight forward. I would recommend Inchcape York to anyone.