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Cooper BMW Reading

Drake Way, Reading, Berkshire, RG2 0GH
3.9 /5
946 Reviews

Opening times

Sales:

Mon to Fri 8.30am – 6.30pm
Sat 9am – 5pm
Sun 10am – 4pm

Parts:

Mon to Fri 8am – 6pm
Sat 9am – 4pm
Sun Closed

Service:

Mon to Fri 8am – 6pm
Sat 9am – 4pm
Sun Closed

Available services

Accident repair
Body Shop
Fleet
MOT
Motability
Parts
Sales
Servicing

Read our reviews

Facebook
5.0/5
20 Jan 2020
Facebook Cooper BMW Reading
Although I’m happy with the work done to my car, the overall experience with the service department is disappointing to say the least. Upon arrival to drop my car off, reception had no details of me apart from my vehicle registration number. I then sat around for over an hour before being seen and another 30mins before I was taken to courtesy car I wasn’t licensed to drive and had to wait again for another car to become available. I was eventually on my way nearly 90 minutes later and that just got dropping my car off. You’d expect this process to take no longer than 10-15 minutes and not nearly 2 hours! In the evening when I wanted to collect my car, it was again a waiting game. As much as I appreciate that it might be a busy time when people collect their vehicles, I specifically took note of what was going on at the back of the service area and people were joking around and chatting with each other instead of coming out and attending to customers. We all have busy days and I don’t like my time being wasted. The customer service definitely needs improvement.
Google
4.0/5
9 Jan 2020
Google Cooper BMW Reading
Good experience of a BMW service.
Google
5.0/5
6 Jan 2020
Google Cooper BMW Reading
Car went in for MOT and 3 yrs warranty check with a reported fault on the start / stop function I was clear that I did not want the car back until issue resolved which you had failed to do in the past. Mark Williams saw to us and he is an absolute credit to you. Super service and very very polite can’t praise him enough and if there are awards available he should be given the highest one. We have had poor experience from your dealership in the past and this was a test to see if you had changed. Due to Mark we will be back again and would consider purchasing our new vehicle from your dealership.
Google
5.0/5
6 Jan 2020
Google Cooper BMW Reading
Wesley and Tristan were both excellent in helping us! Sales is all about service and these guys are a wonderful example of how service goes a long way in sales! Thanks!
Google
5.0/5
6 Jan 2020
Google Cooper BMW Reading
Excellent service
Google
5.0/5
4 Jan 2020
Google Cooper BMW Reading
Excellent customer service..
Google
5.0/5
16 Dec 2019
Google Cooper BMW Reading
Very helpful staff and went in for one car came out with a different one. Great experience. Thank you Russ
Google
5.0/5
16 Dec 2019
Google Cooper BMW Reading
All members of staff were very friendly and helpful in the garage. They answered any questions I had and responded to email queries very quickly. Excellent service, start to finish, highly recommend. Very happy with my new car
Google
5.0/5
12 Dec 2019
Google Cooper BMW Reading
Very helpful staff, and very friendly
Google
4.0/5
9 Dec 2019
Google Cooper BMW Reading
BMW showroom
Paul Glister
Head Of Business
0118 4270737 Email dealership

Cooper BMW Reading – sales and servicing with excellent service

Here at Cooper BMW, we work hard to ensure every one of our Retail Centres reflects the same high standard of customer service - and our BMW Centre in Reading is certainly no exception. With a team of knowledgeable staff on hand to answer your every question - from advice on the latest BMW models to MOT queries - we are always on hand to help. 

Over 100 approved used cars at Cooper BMW Reading - all indoors!

Here at Cooper BMW Reading, you’ll get a warm welcome from the moment you step through our doors. Whether you’re booking a test drive, enquiring about servicing or finding out more about our latest deals, you’ll always receive our honest advice to help inform your choices at every step.

Our BMW Retail Centre in Reading offers:

  • The latest brand new BMW models in our showroom
  • An impressive choice of more than 100 approved used BMWs
  • Competitive financing options on both new and used vehicles
  • Bespoke corporate deals
  • Servicing and MOTs using genuine BMW parts at our workshop
  • A well-stocked parts department for quick, efficient repairs
  • Bespoke after-sales support

With more than 90 skilled staff on hand across retail and servicing, our Berkshire team will ensure you’re well looked after no matter what your requirements. 

How to find Cooper BMW Reading

Cooper BMW Reading is ideally located for customers across Berkshire, including the nearby towns of Wallingford, Didcot, Bracknell, Newbury, Thatcham, Tadley, Hook, Wokingham, Crowthorne and Henley-on-Thames.

To find us, from the A33 take the turn into Kennet Island and then take the first right onto Drake Way.  Head towards the end of the road, passing the Hilton Reading on your right. Our BMW Centre will be in front of you.

We look forward to welcoming you soon.

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