Cooper BMW - Official BMW Dealership Cobham | Cooper BMW part of Inchcape

Available services

Rated

Great

Based on 5702 reviews

The service I received was very friendly, efficient and professional. I will be using BMW Cobham again.

Charles Ellis

Not a great experience. Expect better from BMW. Not kept in contact regarding vehicle service and pick up time. Keep waiting right until the very end of the day. Most disappointingly, car not valeted after service.

Roy Pershad

I cannot comment on the servicing of my car but I am fairly confident it was completed to a satisfactory standard. However, the conduct of the service representative was extremely offhand and rude My experience last year was equally bad but for different reasons. I have owned BMWs for over 20 years and until recently have always been treated courteously.

Disappointed customer

I started at the Inchcape centre at Thames Ditton but I found the service was terrible, no one was interested in seeing me, the receptionist told me no one available but staff were sitting at desks playing with their mobiles, after half an hour of waiting for someone to book me in for a spring checkup and asking the receptionist one last time how much longer I had to wait and her reply was still vague, I left and went to the centre at Cobham. Wow, what a complete difference it was, as I walked into the centre, I was greeted with a smile from the lady at the desk, not a frown, I was directed to another lady who asked me to sit down and offered me a drink with the reassurance that someone would be with me shortly not, no one was available and don’t know when someone would be able to help me, no sooner had I sat down with a coffee I was called over to a service desk where, with a nothings too much attitude I had a date booked for my car to come in and I was walking out the door in about 15 minuets and extremely satisfied, never again will I set foot in the Thames Ditton branch, which is a shame as that is where I bought my car. Well done Cobham, see you again soon.

Terry

Excellent service , collection and delivery a great asset. Everyone I had dealings with very polite and helpful Service completed in time frame and car returned very clean. All of you please accept my thanks.

Mrs Stella Watson

Took my car in at 4pm as it had developed an engine fault. Senior engineer looked at it straight away, agreed that something was wrong. A courtesy car took me home. Received a phone call at noon the following day explaining the repair which was needed (a component failure) and that the car was ready to collect. Cooper's service personnel were helpful and courteous at all times and with such a fast job done they are clearly professional and very customer focussed. I have had more hassle at the post office!

Mr Kenneth Picknell

Booked my car in with the ever-helpful and knowledgeable Nicole. Super speedy check-in on a Saturday morning, super friendly and smiley staff, (Liz on reception, Lucy on service); Alex/Jamie/Elliot in sales were ace in sorting my courtesy car and my car was finished on time and collected Sunday (Lee in sales was terrific), and again, no hassles. Love going there! Plus I got a great video of the car via technician Nick. Superb as ever and no reason for either of my BMWs to ever go anywhere else.

Mr Neville Contarctor

I arrived at the Cobham Garage at the agreed time of 8am. It took just a couple of minutes to check in at the desk and I was invited to take a seat and partake of an excellent cup of coffee and either watch the TV or read the morning paper. At 09.35 I was advised that my vehicle (YK16HCU) was ready and had also been washed. I settled the bill and before leaving I spoke to Elliott seeking his advice on positioning the front passenger seat. He was very helpful indeed. Later in the day I received an Email with a video showing under the car- Well done Cooper Cobham. I would recommend the company to anyone. Thank you Allen Williams

Mr. Allen Williams

The waiting times were a bit lengthy and the car could have been cleaner, but I’ve seen worse. Overall I’ll be visiting again for my next service.

Mr W jr

Car was not ready when I had been told it would be. Since MOT's are not done on site, it took 7 hrs from when I dropped off car (7:45 am) to when it came back from MOT and the oil change and recall work could start. Not worth having them carry out MOT's until they are done in-house which I understand they are hoping to do.

Jim

Lewi Fasulo

Head of Business

01932 968794 Email dealership

Cooper BMW Cobham – BMW Retail Centre

Here at Cooper BMW, we believe in first-rate customer service. That’s why every one of our BMW Centres provides unrivalled expertise and guidance on new and used BMW models, and our flagship Centre in Surrey is certainly no exception. If you have any questions or need honest advice, feel free to get in touch with the team at Cooper BMW Cobham today. We’re always here to help.

Great service, every time, at Cooper BMW Cobham

Here at Cooper BMW Cobham, we ensure every customer is looked after from the moment they walk through the door of our flagship Retail Centre. With a 70-strong workforce of experts - from our knowledgeable sales team to our experienced mechanics - you are always in safe hands, whether you need a new car, your annual MOT, or anything in between.

At our BMW Centre in Cobham, we have:

An impressive ten car showroom, with great deals on brand new BMWs
An extensive display area for 50 approved used BMW cars
A ten bay workshop for all your MOT and servicing needs, using only approved BMW parts
Offers tailored to both personal and corporate customers

How to find Cooper BMW Cobham

Cooper BMW Cobham is ideally located for customers across Surrey, particularly in nearby towns including Woking, Guildford, Weybridge, West Byfleet, Addlestone, Chertsey, Ashtead, Leatherhead, Dorking, Sunbury-on-Thames and Shepperton. To find us, simply head for Cobham town centre, and Cooper BMW Cobham is half a mile along the road. If you’re travelling from the M25, leave the motorway at Junction 10 and follow the A3 towards London to reach Cobham.

We look forward to welcoming you soon.

Cooper BMW Cobham

Opening times

Sales:

Parts:

Service:

Browse our used BMW stock

Latest BMW Offers

BMW Motability

Browse the new BMW Range

Available services

Cooper BMW Cobham – BMW Retail Centre

Great service, every time, at Cooper BMW Cobham

How to find Cooper BMW Cobham