Audi Cheshire Oaks

Excellent customer service from Service Advisor Beth; she made a big effort to sort out an issue regarding the withdrawal of a service plan offer. Better customer service than I received from Audi Uk. The car service experience was positive from online book in to collection and feedback on my vehicle.

Was pleasantly suprised having been a Lexus owner previously. Decent friendly service from Scott with regards to warranty work as well as the lady in reception who allocated me an area to wait almost immediately. Decent safety measures with regard to covid 19 in placement. Car cleaned and sanitised to a very good standard. I bought my Audi from Audi Blackburn and I will be using Cheshire Oaks for all servicing as I live in Wirral. Good use of SMS for communication. Thank you.

Good service with prompt reminders and video reporting excellent. Safety measures with regard to covid 19 in place. Car cleaned to a good standard. Happy all done and MOT now in place. Thank you

Very well received, visit was well organized and everything was explained to me before and after the service.

Every thing went smoothly...Kim was very professional and helpful.

Nathan made it so easy thank you

Service department - top notch! Only Audi service centre who actually listen, super clear on what they’re doing & by when too. Even asked for the car not to be washed, and it didn’t get washed! (Not had another dealer actually listen to that request before now) Definitely will always use this Audi dealership in future, whether it’s to buy or for servicing. Thanks guys 👍👍👍👍

Thank you Cheshire Oaks Audi for an excellent experience choosing and buying my A6 and Ian O’Shea for making the whole experience a pleasure.

Ellie Huntington was great, listened to my needs and found the best suitable car. Ellie has been fantastic with after care support, no problem to small

I enquired about a Audi q3 on a Thursday evening. I was contacted very promptly by Nathan based in the Cheshire oaks Audi. After talking on the phone I decided to call in as I was in the area. Unfortunately the show room was very busy but Nathan was able to accommodate me with a space between appointments, Nathan asked if I was able to Visit the store again later that day as he had a free slot. I attended my appointment on the Saturday afternoon. I was with Nathan for nearly two hours and in that time I felt comfortable enough to purchase a Audi q3 sportsback. I had already been to Mercedes before this point who my current car was with, they even offered me a lower price for probably there equivalent model to the Audi I decided on. I’m confident enough to say the car was bought due to how I was treated by Nathan , I never once felt pressured. The information he gave me was relevant , he was genuine with the information he was giving me and explained everything in terms of the finance very clearly. ( something I didn’t feel after visiting numerous showrooms e.g Mercedes , Volvo and BMW) the car is exactly what I wanted and beyond , both my partner and myself are delighted. Will definitely recommend Cheshire oaks audi to family and friends. Thanks a lot for the help.